Parts Technician

Job summary

Receive, identify, catalogue, issue, and replenish parts and supplies while maintaining inventory records and preparing and tracking work orders. Assist customers with parts and product questions, handle complaints, sell replacement parts, and coordinate shipping, delivery, or pickup.

Job details

Overview Languages English Education No degree, certificate or diploma Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Repair and service establishment Retail business Willing to relocate Warehouse Responsibilities Tasks Answer telephone and relay telephone calls and messages Set-up displays of retail parts and accessories Address customers' complaints or concerns Advise on use and appropriateness of goods or parts Identify, label and catalogue items received Issue and distribute parts and supplies for internal use Maintain records on inventory control system Prepare and track work orders Prepare requisition orders to replenish parts and supplies Process incoming requisitions Receive, unpack and sort incoming parts, supplies and materials Sell spare and replacement parts Ship, deliver or pick up parts, products or equipment Experience and specialization Computer and technology knowledge MS Office Internet Equipment and machinery experience Industrial lift trucks and fork-lifts Pallet lifters Parts specialization Agricultural machinery Heavy equipment Additional information Transportation/travel information Valid driver's licence Work conditions and physical capabilities Attention to detail Bending, crouching, kneeling Fast-paced environment Standing for extended periods Tight deadlines Work under pressure Weight handling Up to 23 kg (50 lbs) Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Organized Reliability Team player Punctuality Benefits Health benefits Dental plan Disability benefits Health care plan Vision care benefits Financial benefits Bonus Group insurance benefits Pension plan Registered Retirement Savings Plan (RRSP) Other Benefits Free parking available Other benefits Parking available

What you’ll do

Receive, identify, catalogue, issue, and replenish parts and supplies while maintaining inventory records and preparing and tracking work orders. Assist customers with parts and product questions, handle complaints, sell replacement parts, and coordinate shipping, delivery, or pickup.

Requirements

The posting specifies 3 to less than 5 years of experience and no degree, certificate, or diploma. Candidates should be familiar with MS Office, the internet, forklifts and pallet lifters, and agricultural machinery or heavy equipment; a valid driver's licence is also listed.

Benefits

• Dental Plan
• Disability Benefits
• Health Care Plan
• Vision Care Benefits
• Bonus
• Group Insurance Benefits
• Pension Plan
• Registered Retirement Savings Plan (RRSP)
• Free Parking
• Parking Available
• Other Benefits

Listed skills

• Customer service · Preferred
• MS-Office · Preferred
• Forklift operation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts Inventory Control
• Parts Cataloguing
• Work Order Preparation
• Requisition Processing
• Customer Service
• Complaint Resolution
• Parts Sales
• Shipping and Delivery
• MS Office
• Internet
• Forklift Operation
• Pallet Lifter Operation
• Agricultural Machinery
• Heavy Equipment
• Valid Driver's Licence
• Inventory Recordkeeping

Job areas

• Agriculture
• Logistics
• Retail
• Customer Service & Support