Appliance Technician - All Regions

Requisition ID: 70745 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. This role in summary Whirlpool Canada is currently seeking a candidate for the role of Appliance Technician – All Regions British Columbia, Canada Alberta, Canada Saskatchewan, Canada Manitoba Ontario, Canada Quebec Quebec City, QC, CA This role will be responsible for delivering exceptional consumer experience in the homes of our customers, including performing technical diagnosis, repair and installation of all kitchen and laundry appliances including but not limited to washers, dryers, dishwashers, stoves, ovens, refrigerators, freezers, microwave ovens. Whirlpool Canada is the number one supplier of small and major home appliances, selling products under major brands that include Amana, Whirlpool, Maytag, KitchenAid, and Jenn-Air. Whirlpool Canada’s head office is located in Mississauga, Ontario. Your responsibilities will include Diagnose concerns by interpreting the customer’s observations and determine proper solutions or repair and access manufacturers' service manuals and bulletins and use specialized tools and testing devices to locate the issue(s) Maintain appliances by disassembling, cleaning internal parts, replacing faulty or worn parts, reassembling and testing. Ensure any installations that require connections to water, electrical or gas lines are completed correctly and in accordance with the installation instructions of the product. Use business management software to manage service calls Follow company processes as per service Standard Operating Procedures Proficient oral and written communication skills in English, French A valid driver’s license with a good driving record Lift upwards of 55lbs and complete labor required daily Minimum requirements High School Diploma or GED 1+ years of experience in the appliance repair field or other service industry (i.e. telecommunication, electrical, HVAC, maintenance) Preferred skills and experiences Appliance Service Technician Red Seal Certificate (or in process of acquiring / registered as journeyman apprentice ) Have formal technical training in appliance repair Knowledgeable and comfortable in using a tablet/laptop computers Familiarity with mobile technology and applications Adaptable to change and strong communication and teamwork skills, organizational, and customer service skills Comfortable with Google Software and Applications (Google sheets, docs, slides) or equivalent Highly developed organizational, and customer service skills Results-driven with proven trouble-shooting and problem-solving Ability to read, comprehend, and where necessary complete items including a blueprint, electrical schematic, operating and maintenance manuals, work order, repair parts request, standard and metric tape measure, and other measuring equipment including a micrometer, a caliper, a scale, and a VOM (Volt/OHM Meter) The anticipated salary range for this position is $56,000 - $70,000. Final compensation within this range will be determined based on several factors, including the candidate’s relevant skills, professional experience, and specific educational background and certifications. What we offer Permanent Employees enjoy leading edge benefit programs that allows for choice and flexibility to meet the needs of our diverse workforce. Whirlpool offers a unique opportunity to become your best through cross-functional involvement, challenging work, coaching and feedback, recognition, best-in-class total rewards, and personal growth and career development. Flexible Benefits (including Healthcare Expense and Wellness accounts, Income Protection - LTD, AD&D, Life Insurance) Parental Top Up Plan Family Building Support Benefit Whirlpool Additional Designated Holidays (2 extra company paid holidays) Employee Assistance Program Retiree benefits, Savings Plans, Defined Contribution Pension Plan Employee Discount Eligible for annual bonus Additional information Whirlpool’s Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including: Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. Two-Week Work from Anywhere - Minimum of one-week increments for a total of two weeks per year. Sabbatical - Four weeks paid leave after every five years of service. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

The technician is responsible for diagnosing, repairing, and installing various kitchen and laundry appliances in customers' homes. They must also manage service calls using business software and ensure all connections meet safety and installation standards.

Candidates must have a high school diploma or GED and at least one year of experience in appliance repair or a related service industry. A valid driver's license with a clean record and the ability to lift 55lbs are mandatory.

• Flexible benefits • Healthcare expense account • Wellness account • Income protection • Life insurance • Parental top up plan • Family building support benefit • Additional designated holidays • Employee assistance program • Retiree benefits • Savings plans • Defined contribution pension plan • Employee discount • Sabbatical

• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Appliance repair
• Technical diagnosis
• Installation
• Troubleshooting
• Problem-solving
• Customer service
• Communication
• Teamwork
• Organizational skills
• Google software
• Mobile technology
• Electrical repair
• Gas line connection
• Blueprint reading
• Schematic interpretation
• Measurement tools
• Appliance Repair
• HVAC Repair And Maintenance
• Tape Measure
• Calipers
• Good Driving Record
• Google Sheets
• Red Seal Certification
• Valid Driver's License
• Telecommunications
• Blueprinting
• Management
• Circuit Diagrams
• Customer Service
• Employee Assistance Programs
• English Language
• French Language
• Standard Operating Procedure
• Selling Techniques
• Innovation
• Problem Solving
• Micrometer
• Microwave Oven
• Coaching
• Service Industries
• Technical Training
• Technology Research
• Bulletins
• Dryers

• Trades
• Customer Service & Support
• Manufacturing
• Appliance Technician
• Home Appliance Repairer
• Electrical Mechanics and Fitters
• Home Appliance Repairers

Minimum education

High school

Minimum experience

1+ years

Posting language

English

Working hours

40 hours per week