Maintenance Technician

About Homeward Trust Edmonton

Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton's Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people.

Homeward Trust embraces the Housing First philosophy. This philosophy follows the principles of finding housing accommodations first and then establishing the supports required by the client to remain in a home. Homeward Trust Edmonton's programs involve both housing (capital project funding, property management, and sourcing access to new or existing units for client use) and supportive services to individuals in or seeking access to housing programs.

For further information visit: http://homewardtrust.ca/

Position Summary

The Maintenance Technician is responsible for providing general maintenance, repair and upkeep of occupied and vacant residential properties, buildings and land that are owned, managed or administered by Homeward Trust Edmonton. Our housing portfolio includes over 25 buildings (primarily residential or apartment units) that are directly owned or managed in partnership with other stakeholders, with 70 units of designated Indigenous housing requiring both tenant and property management.

This position reports directly to the Maintenance Supervisor. This is a mobile role requiring self-management, initiative, independence of action, and personal accountability, as the majority of duties are conducted off-site and at multiple locations.

Duties & Responsibilities:

• As assigned by the Maintenance Supervisor, plan, coordinate and complete repairs/maintenance and improvements for all buildings, fixtures, appliances, equipment and other general upkeep on a timely basis to ensure tenant satisfaction and safety
• Complete minor suite renovations or upgrade work including painting, general carpentry, plumbing and light fixture upgrades. This includes troubleshooting and performing minor repairs on appliances, plumbing /electrical systems
• Complete general maintenance to building exteriors, parking areas and common areas
• General landscaping, mowing, hedge trimming, shovel sidewalks and common walkways. This may include picking up trash, sweeping curb and dumpster areas and maintaining landscaping beds and other areas.
• Conduct Preventative Maintenance inspections and reporting
• If required, assist in monitoring all work being performed by outside contractors.
• Responsible for 24-hour emergency maintenance service as scheduled. Must carry cell phone as required for on-call maintenance.
• Responsible for alerting the Property Manager and Maintenance Supervisor of any unusual occurrence and/or damage that have taken place or that may occur in residential units.
• Complete make-ready process of vacant apartments as directed by the Maintenance Supervisor.
• Complete invoice, expense and mileage reimbursement on a monthly basis
• Maintain a professional courteous manner with all residents, vendors, contractors, and fellow employees.
• Ensure work is conducted in compliance with OHS legislation and regulations.
• Ensure compliance of all work-related activities in a fair, ethical, and consistent manner.
• Other duties as may be required

Education & Experience:

• Minimum High School diploma or equivalent combination of experience and education with technical related courses in trades (carpentry, electrical, plumbing etc.)
• Minimum 4 years of experience in residential repair, renovations and maintenance
• WHMIS, First Aid and related safety tickets are required
• Experience in dealing with tenants, contractors and related stakeholders.
• Experience in Indigenous and Indigenous peoples, human services, not for profit organizations and working with disadvantaged individuals is an asset.

Skills, Abilities & Knowledge:

• Thorough knowledge and understanding of maintenance systems and equipment.
• Able to safely operate a variety of power and non-power tools.
• General construction, plumbing and electrical knowledge.
• Safely operate landscaping equipment such as lawnmower, trimmers, hedgers, etc.
• Able to maneuver up to 70 kg with proper equipment.
• Able to spend up to eight hours walking, standing, climbing, crouching, lifting and bending.

• Knowledge of legislation pertaining to residential tenancies, building operating systems & maintenance, and health and safety regulations.
• Ability to work independently while managing multiple projects/priorities. Self-motivated with strong initiative and pride in work.
• Ability to obtain information and identify key issues to effectively analyze situations, problem solve and make decisions.
• Demonstrated attention to detail; accomplishing tasks by considering all areas involved and showing concern for all aspects of the job.
• Able to build relationships with others (tenants, colleagues, contractors and vendors) in order to achieve results and a reputation for delivering exceptional customer service.
• Strong verbal and written communication skills, which foster openness and active listening. Able to deal with difficult situations and manage conflict. Able to multi-task and prioritize work.
• Available for on-call after hours maintenance duties on shared rotation basis, and available for response 24/7 while on call.
• Valid AB driver's license and reliable vehicle required. Mileage and tool allowance provided.
• Completed criminal record check required.

Working Conditions

The Maintenance Technician must be available for on-call after-hours maintenance duties on a shared rotation basis and available for response 24/7 while on-call. You should have a valid AB driver's license and reliable vehicle. Mileage and tool allowance will be provided, and a police clearance is required.

While we evaluate all applications based on merit, we especially appreciate and recognize the unique insights that come from personal lived experiences, such as homelessness or houselessness. We are deeply committed to fostering a diverse and inclusive workplace. Applicants from marginalized groups, including but not limited to Indigenous peoples, LGBTQ2S+, women, and newcomers, are encouraged to apply.

This competition will close at 4:30 p.m. on March 19 , 2024. We thank all applicants for their interest; however, only those selected for an interview will be contacted.