Operations Manager

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.

We recognize that diversity gives us an edge and inclusion propels us forward. We're also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.

Position Title: Operations Manager

Team and Location: Commercial - Fort St John or Dawson Creek, BC

Salary: $90,000 / year

Position Summary:

The Operations Manager role is responsible for the overall performance of the business units, the position is located in Fort St John or Dawson Creek, BC. This will include meeting key corporate goals and objectives. Supervises day-to-day operations and generates sales revenue by managing current customer relationships and calling on prospective customers.

Key Responsibilities:

• Ensure Health, Safety & Environmental policies are adhered to and all employees abide by hours of work and safe work practices
• Provides coaching and development of the team, ensures good succession planning
• Ensures a good work environment for employees consistent with Parkland's values, policies and best practices
• Supervises day-to-day operations of the branch to ensure all tasks are conducted correctly and efficiently
• Works with Territory Manager to analyze and review branch finances and operations to optimize productivity and costs.
• Plan customer calls and visits to provide the appropriate level of service to existing and new customers with a focus on retaining/expanding existing business relationships and acquiring new business.
• Coordinates - conducts product ordering for the branch when supply is low and manages the product inventory to ensure the supply is replenished when needed. Oversees the monthly inventory process to ensure all product balances properly
• Provides product knowledge and solutions to customers and employees when needed
• Oversees the maintenance of property and equipment at the branch to ensure everything is accounted for and remains in working order.
• Liaises with various parties on a regular basis including the Territory Manager, other branches, and internal departments including Pricing and Credit
• Participates in Parkland's request for quotation and request for proposal processes by working through various channels to create and complete a company bid; analyzes the success of the process and uses similar channels to setup accounts
• Addresses all customer issues involving pricing and deliveries by reviewing details relevant to the situation and listening to customer complaints, ensuring that the discussion is calm and under control; develops a solution that meets the customer's needs in order to maintain the business relationship
• Assigns, checks, coordinates, and schedules the work of employees (including leaves, vacations etc.); interviews prospective employees, recommends candidates, and hires new employees; disciplines subordinates and conducts employee appraisals; establishes work priorities and determines staff requirements

Qualifications and Skills:

• University degree and/or 5+ years progressive experience with a focus in operations management, business accounting, marketing, and sales an asset
• Industry knowledge relating to energy distribution desired.
• Must have experience leading and supervising a team
• Excellent communication, organizational, and analytical skills
• Excellent interpersonal skills with proven leadership ability while maintaining a pleasant and friendly manner is necessary
• Experience working with MS Office (Outlook, Word, Excel)
• Safety Oriented
• Must have a valid drivers license and an abstract in good standing
• Ability to travel weekly , or as required for business purposes
• Be available for after hours and on call to meet business demands

We Offer:

• Competitive Wages and a Performance-Based Quarterly Safety Incentive Bonus Program
• Safety boot allowance, personal protective equipment and reimbursement for prescription safety glasses and uniforms.
• A share in our success through the Employee Share Purchase Plan and 100% company matching.
• A flexible group benefits plan that offers health and dental coverage choices to meet the needs of each unique employee. Inclusive of life and disability insurance, a health care spending account or lifestyle spending account, and a supportive EFAP (Employee Family Assistance Program).
• Participation in Parkland Pledge, an employee-driven charitable giving program.
• An employee referral program - earn up to $2000 for your referral!
• Discount Programs and Educational Scholarship Programs for you and your family members.
• Career advancement opportunities to energize your career.
• A safety focused work environment and ongoing safety training.

We thank all candidates in advance for their interest, however only those being considered will be contacted. Please note:

• Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.
• Parkland Corporation is committed to the principles of Employment Equity. We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.
• Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.

Commercial Brand: Bluewave Energy.