Senior Building Operator

About GWL Realty Advisors

GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients.

• Be accountable for property maintenance and repair operations, including but not limited to building mechanical and life safety systems.
• Collaborate with management to ensure properties’ life safety and risk management programs are kept current and comply with the myCority risk compliance program.
• Oversee the operation of the building systems to ensure maximum energy efficiency objectives and maximum occupant comfort are achieved.
• Execute preventive maintenance programs for all equipment and the building in general in the Angus Preventative Maintenance program.
• Perform routine inspections of all buildings ensuring the management is kept informed regarding discrepancies and remedies.
• Document and arrange for appropriate remedial work in accordance with company purchasing/procurement guidelines.
• Construct strong customer service levels and monitor KPIs to ensure continuous service improvement.
• Ensure organizational adherence and accountability to standard operating procedures.
• Ensure all applicable code and/or regulatory testing and inspections are completed as required and documented.
• Required to participate on afterhours On Call schedules while maintaining a fast response to any situations that may arise.
• Perform Move-in and move-out reports and follow protocols associated with tenant turnover.

• Assist with tenant improvement work and obtain proposals and pricing for work.
• Review all work permits daily to ensure awareness of all contractor work occurring within the properties and monitoring to ensure all contractors have completed GWLRA contractor orientation.
• Review and monitor building functions and provide appropriate direction to staff and trades.
• Collaborate with Senior Property Manager, Property Manager and/or Operations Manager, ensuring completion of capital projects per required schedule and budget.

• Supervising contractors performing services on site and ensuring that cleanliness and housekeeping conditions are fully observed to only the highest standard.
• Assist contractors in the completion of required tasks. Obtain estimates and quotations for proposed work as required.
• Ensure team-wide compliance with business Health and safety policies by participating in the H&S committee.

• Ensure maintenance of site-specific WHMIS and national health and safety programs.
• Daily review of all completed service requests to ensure KPIs are consistently met and delivered.
• Collaborate with management to ensure property is compliant with national and myCority programs.
• Advise and update team with policy and procedure updates as required.

• 3+ years of commercial/industrial/suburban building operations experience.
• BES Class I certificate, SMA/SMT BOMI program
• Strong knowledge of Building HVAC, Plumbing, Electrical, BAS Systems and Life Safety Systems
• Previous experience working with Angus is preferred.
• Strong English language verbal and written communication skills
• Excellent interpersonal and relationship building skills able to interact confidently with various internal and external stakeholders and tenants.
• Strong leadership and communication skills with a dedication to continuous improvement and positive demeanor in a hands-on, team-oriented work environment.
• Valid G Class Drivers License. You will be required to use the company vehicle for daily operations duties.

• 3 weeks of vacation per year
• 3 paid personal days per year
• Eligible to participate in our annual bonus program
• Half-day every Friday before a long weekend
• Up to $2,000 annual education allowance
• Up to $5,000 annual mental health coverage, plus other comprehensive benefits and savings programs
• A friendly, welcoming, and supportive culture
• Many social and team events!

This is a full time position