Delivery Supervisor

At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.

We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.

Position Title: Delivery Supervisor

Team and Location: Sparlings Propane| Richmond Hill, ON

Position Summary:
The delivery supervisor role is integral to success of our daily operations at the branch. To be successful in this role, you need excellent interpersonal skills, experience in the trucking industry and general business acumen. In this role you will lead a team of 12 DZ Drivers and be their first point of contact as you support them in accomplishing their routes for the day. Keeping safety at the forefront of all actions, you will ensure that you set the example for your team and demonstrate the Parkland values.

This position is an excellent opportunity for someone who loves to work with a great team and in a fast-paced environment as we continue to grow in this market!

Some of What You Will Do:

• Kick off the day with a Tier 1 meeting where you host a safety moment and review the previous day with the team. Ensure all staff are fit for duty, safe and confident for the day. Answer any questions, discuss any issues and action takeaways from the meeting.
• Review the metrics from the day before, including liters per kilometer delivered, pre-trip inspection reports and worksite safety observation notes and update the dashboard for the senior leadership team.
• Liaise with Dispatcher and Planner to ensure scheduling of drivers will meet demand needs while ensuring compliance with Hours-of-Service legislation.
• Review timecards/ requests for time off and ensure hours are logged in the log book correctly
• Promote corporate objectives such as Quarterly Safety Incentive Program, Parkland BOLD behaviors, Parkland Pledge Dollars etc.
• Meet drivers at various customer locations to perform worksite observations and provide coaching and guidance when necessary.
• Assist with customer escalations as necessary while always providing excellent customer service and prompt resolution.
• Ensure consistent adherence to safety protocols including government mandated compliance policies.
• Work with the sales team to ensure drivers will be able to safely deliver products to newly obtained customers.
• Participate in recruitment efforts to build the team as needed, assist with onboarding, training and ensuring new hires complete the driver mentor program.
• Ensure fleet remains in working order by working with the local garage to ensure preventative maintenance schedule is adhered to and quickly actioning any concerns noted on the pre-trip inspection forms.

This role includes a company vehicle that you may use for personal use if within company policy.

Qualifications and Skills:

• G license and clean driving abstract required, DZ license an asset.
• Demonstrated knowledge of safe work practices.
• Completion of post-secondary or work-related certifications an asset.
• Three years trucking industry experience preferred.
• Previous Propane, Fuel, or Oil industry experience an asset but not required (will train!)
• Excellent interpersonal skills with proven leadership ability.
• Two years previous supervisory experience preferred.
• Demonstrated ability to work in fast paced environment.
• Able to lift up to 50 lbs occasionally.
• Excellent verbal and written communication skills are necessary.
• Superior customer service and problem resolution skills required.
• Intermediate Microsoft Excel, Word, and Outlook skills required.
• Flexible work hours during busy winter season may be required.

We Offer:

• Participation in Parkland Pledge, an employee-driven charitable giving program.
• Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.
• A share in our success through the Employee Share Purchase Plan and 100% company matching.
• Flexible medical and dental packages, a Health Care Spending Account, along with a supportive Employee and Family Assistance Program.
• In-house learning and development opportunities, leadership training, international opportunities.
• An employee referral program – earn up to $2000 for your referral.
• A focus on healthy living through wellness initiatives and an annual fitness reimbursement program.
• Discount Programs and Educational Scholarship Programs for family members.
• A safety focused work environment and ongoing safety training.

We thank all candidates in advance for their interest, however only those being considered will be contacted. Please note:

• Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.
• Parkland Corporation is committed to the principles of Employment Equity. We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavor to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.
• Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing.