Senior Operations and Maintenance Specialist

Career Opportunity

Looking for a new and exciting job opportunity? We are looking for a Senior Operations and Maintenance to join our team!

What You Will Do

Reporting to the Systems Integration Lead, as the Senior Operation and Maintenance (O&M) Specialist, you will provide systems engineering expertise to ensure the integration of program system elements and processes, in order to deliver project initiatives safely, on time, and on budget throughout the program/project life cycle.

As the Senior O&M Specialist, you will work collaboratively with the program and project teams including Project Managers, Senior Project Engineers, Operations Staff and Consultants to advance projects through the program/project stage gate process.

You will also perform Needs Analysis of the stakeholders for the Program and associated projects; lead and contribute to the O&M requirements elicitations, engage stakeholders in development and finalization of O&M requirements; lead and contribute to the development of "Concept of Operation" (ConOps) and "Concept of Maintenance" in coordination with end users; the requirements specifications of the Projects, from O&M perspective; and review technical packages (studies, analyses and designs) to evaluate compliance with O&M requirements and guidelines, and ensuring that submittals include analyses of impacts on Operation and Maintenance of TTC Lines, Rail Systems, Maintenance Systems, Facilities (Specifically Yards) and Vehicles. Evaluate correctness and completeness of the contents from the O&M perspective.

Moreover, you will evaluate, review and validate the "System Operational Concept" (OpsCon) and "Maintenance Concept Plan" in coordination with end users; perform Operation Analyses of the TTC Lines and Yards; develop Operation Readiness Plans, Processes and Procedures; witness and evaluate Operational Demonstrations, identified defects, proposed changes to O&M in coordination with end users; and maintain the O&M information (e.g. documents, drawings, defects, NCRs, signatures and approvals, emails, analyses files, simulation models, requirements specifications) under configuration management.

As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will help to build an inclusive and accessible work and service environment for all employees and customers and ensure the needs of employees and customers are accommodated in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies. You will also be participating in the TTC Customer Service Ambassador Program.

What Skills Do You Bring?

What Qualifications Do You Bring?

• Completion of a university degree in a related discipline (e.g. systems, electrical, mechanical or industrial engineering), plus system interface management experience for large multi-discipline projects; or a combination of education, training and experience deemed to be equivalent.
• Experience in a transit operating environment is an asset.
• Licensed as a Professional Engineer in the Province of Ontario is an asset.
• A valid Province of Ontario Class G driver's licence would be an asset. May be required use of own vehicle required for visits to construction sites that are not easily accessible by public transits.
• Proven experience in planning, evaluating, performing and reporting O&M activities from project definition to project delivery and beyond (performance demonstration experience).
• Experience and knowledge of systems engineering processes, requirements based approach and diverse development models.
• Hands-on experience in identifying sources of requirements, O&M capabilities, constraints and interfaces (including HMI).
• In-depth knowledge of Rail Systems and Maintenance Systems.
• Familiarity with System of Systems- architecture, Integration Management, Integrated (Interdisciplinary) design, Interface Management, stakeholder engagement and multidisciplinary integration (Facilities, Infrastructure and Systems).
• Experience with multi-project programs and various complexity levels of projects, is an asset.
• Ability to interpret project documentation, plans, processes and project drawings using demonstrated knowledge of applicable construction contracts, procurement, codes, standards, regulations and statutes.
• Ability to interpret complex reports, recognize problems and evaluate solutions.
• Sound judgement, and decision making skills; well developed technical, analytical and problem solving skills; effective interpersonal, verbal and written communication skills.
• Ability to coordinate complex, multi-faceted issues/tasks in a challenging environment that is schedule-driven.
• Ability to motivate and coordinate the efforts of others to accomplish objectives.
• Proficient in the use of computer software applications relevant to the work (e.g. Microsoft Office).
• Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.