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Automation Service Designer, Network and Security

March 22 2021
Industries Bank, Insurance, Financial services
Categories Information Technology, Networking, Telecommunication, Project management, Systems architect, Design, Security, Continuity, Risk, Automation, Process
Montreal, QC

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

Job Level


As an IT architecture designer, you help ensure IT efficiency by analyzing, designing and updating programming algorithms (computer software and web applications) and IT tool architecture (software, networks, databases, etc.). You ensure consistency with the organization's current and future needs and structure, while also ensuring that new components are compatible with the existing architecture (software applications, products, services, etc.).

You design detailed architecture, software and testing/implementation strategies for very large-scale, innovative projects and initiatives involving multiple sectors. You analyze, develop and recommend functional, organic and technology solutions and priorities. The ability to work with technology, anticipate innovation and optimize work processes is therefore essential.

You advise clients and employees on integration and coordination matters, so the ability to communicate effectively and demonstrate a thorough understanding of needs is key. Your initiatives require extensive knowledge of your field.

You are responsible for strategic, highly innovative projects and initiatives that involve multiple sectors, are operationally and conceptually complex, and require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you frequently interact with stakeholders working in a wide range of other fields.

You lead, influence and serve as expert advisor to your unit, senior management and decision-making bodies.

General Information on the Position

Main responsibilities

  • Provide end-to-end management of all services, especially in F5 (BigIP) load balancing environments

  • Define the interfaces and attributes associated with the F5 (BigIP) technology catalogues

  • Coordinate and ensure the delivery of the services planned for each sprint with squad developers

  • Ensure quality of service and smooth operations for users of architecture and operations teams

  • Maintain technical knowledge (vision) of the service "assembly line"

  • Serve as technical lead for development based on the orchestration languages (including APIs for third-party services) and Cloud Management Platform (CMP) chosen by Desjardins Group (SDDC, Azure, PKS and others)

  • Carry out a technology watch regarding methodologies and tools related to service automation

  • Work closely with other designers and foundation managers under a vision of service integration and squad ecosystem upgrades

  • Prepare service availability, performance and volume metrics

Other working condition

  • Number of jobs available: 1


  • Bachelor's degree in a related field

  • A minimum of 8 years of relevant experience in a similar job

Please note that other combinations of qualifications and relevant experience may be considered.

  • For vacant positions available in Quebec, please note that knowledge of French is required

Specific knowledge

  • Strong knowledge of IP telecom network environments and protocols

  • Strong knowledge of F5 (BigIP) load balancing technologies

  • Proficient knowledge of recent concepts and practices for Agile and DevOps methodologies

  • Sound knowledge of network security, firewalls and certificates (an asset)

  • Sound knowledge of development and automation ecosystem software and platforms (Git, Jenkins, Ansible, Django, etc.) (an asset)

  • Knowledge of programming languages (Python) and scripting (an asset)

Desjardins Cross-sector skills

Action oriented, Collaborates, Customer Focus, Innovation

Key competencies for the job

Communicates effectively, Tech savvy, Work processes

Work Location

Complexe Desjardins Montréal network