Expert, Data Product Manager

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Data Product Manager is a key role in CNDS (CN Data Services) and interacts with its business stakeholders to meet its strategic objectives in delivering business value through effective processes and structured services. It interacts with cross-functional teams to understand business needs, define product roadmaps, and ensure the successful delivery of data solutions. The role works will play a pivotal role in our Data Engagement Team, overseeing the development and management of data products that drive efficiency, innovation, and strategic decision-making. The position supports the full lifecycle of the product and as such seeks regular customer feedback related to the product to understand and improve customer satisfaction.

Main Responsibilities

The Data Product Manager will be working on the following:

· Facilitate discussions with the business to clearly define the opportunity and/or problem to resolve and obtain high-level requirements.

· Leverage the right channels and processes to capture the demand, assess it, provide estimates and engage with the portfolio managers and business stakeholders

· Ensure adherence to operating model gates and engage with the relevant roles to process the demand and secure funding

· Collaborate with various CNDS services throughout the plan, build, deploy, and run phases to ensure that the solution aligns with both business requirements and the Data Product roadmap

· Maintain the continuous communication and the customer relationship with the business stakeholders along the process as one of the main CN Data Services representative

· Maintain intake of projects and enhancements

· Shape business cases and promote sponsorship

· Work closely with data engineers, analysts, and architects to drive collaboration and successful data product outcomes.

· Provide business leaders with insight into innovative technologies that can disrupt or enhance business models and capabilities

· Collaborate and coordinate with other Product Managers and stakeholders to avoid duplication and handle dependencies

· Engage with vendors to understand and influence their product evolution based on CN’s strategic needs

Requirements

Experience

· Between 10 to 15 years of overall work experience.

· Minimum 5 years of experience in product management or related roles.

· Demonstrated experience in engaging senior leaders and other stakeholders to support business decisions.

· Experience in shaping, building, scaling and sustaining products.

· Experience in diverse roles and increasing responsibilities across Business and I&T.

· Experience in transportation and logistics companies an asset.

Education/Certification/Designation

· Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business Administration or an equivalent degree and experience

· Master’s degree in Engineering or Administration an asset

Competencies

· Knows the business and stays current on industry needs.

· Sets direction and inspires others.

· Communicates with impact.

· Demonstrates agility and drives change.

· Applies critical thinking.

· Collaborates with others and shares information.

· Identifies needs and finds solutions to create value for all stakeholders.

This position is posted as a grade LEVEL 7. For internal candidates, note that the grade level of the position may adjust based on the employee's experience.

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 miles rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability, and our customers, providing operational and supply chain excellence to deliver results.

For internal candidates, note that the grade level of the position will depend on the employee's experience.