Sales Representative
DSV – Global Transport and Logistics
DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.
Location: CAN - Saint-Laurent, Rue Beaulac
Job Posting Title: Sales Representative
Time Type: Full Time
The Sales Representative is responsible for achieving branch sales growth targets and strategic priorities while driving collaboration within branch; maintaining existing or onboarded accounts aligned with DSV Sales Process; achieving sales plan objectives with the assigned clients, new targets, and prospects by selling DSV products and solutions; ensuring alignment across functional areas (Product, Sales, Operations) throughout all phases of the sales cycle.
KEY DUTIES AND RESPONSIBILITIES
• Develop a viable account base, focusing on all SSI services, but gearing towards a specifically assigned target market.
• Plan & manage a regular call/visit cycle according to the standards and directives of sales management.
• Daily reporting of all planned/effected sales calls/visits, keeping a minimum number of calls as required by sales management, and maximizing effectiveness through proper geographical identification of accounts, including calls while entertaining customers and traveling.
• Profile and identify customer base and keep proper records updated, account profiles, customer files, mailing lists, etc.
• Generate sales leads and other pertinent information on both existing and new business.
• Maintain a constant line of communication with all regional offices (domestic and/or foreign).
• Respond to incoming sales leads for assigned accounts/territory based on time criteria set by management.
• Provide sales & marketing management, as well as respective regional offices, comprehensive reporting on specific markets/accounts/competition on a regular basis, to maintain all interested parties properly advised and informed.
• Utilize all designated/provided resources and tools as directed by sales and marketing management, in the daily job functions.
• Keep abreast of all FMC guidelines, including any new regulations and changes.
• Develop and maintain a relationship and proactive line of communication with Pricing Staff on related issues.
• Maintain proper and accurate expense records of all customer entertainment, travel, and other expenses in compliance with company policies.
• Attend Department meetings as directed, and/or any other function such as trade shows, association meetings on a regular basis, representing SSI in a professional manner.
• Oversee the overall performance of any specifically assigned market, and to interact with all parties in respect to the success of the same.
• Maintain a constant and regular line of communication with the appropriate overseas offices and take necessary actions to ensure all directives are being followed.
• Keep Manager of Business Development properly informed of any issues concerning the area of responsibility cited.
Quality, Health & Safety:
• Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal location
• Perform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety, and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.
• Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.
QUALIFICATIONS
Education and Experience
• Education in supply chain logistics, international transportation, or a related field of study or equivalent work experience
• 3 -5 Year of Sales Development Role
• 3 years of industry experience
• CIFFA certificate, an asset
Skills and Competencies
• Good command, both verbal and written, English skills.
• Ability to create collaborative engagements and active listening
• Service oriented and able to resolve customer grievances
• Strong interpersonal skills, building professional relationships internally and externally
• Strong problem-solving skills and analytical skills
• Ability to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results
• Both a team builder and a team-player
• Excellent organizational and time management skills
• Be authentic, approachable, open, and honest
• Understanding of business principles and language, incl. the fundamentals of finance and profitability
• Business administration competence
• Excellent Sales and negotiation skills
• Act as a role model for DSV values and adhere to the Code of Conduct
Language and Computer Skills
• Proficient in English and French
• Ability to communicate effectively in a diverse multicultural environment.
• Microsoft® Office Suite
• Proficient in Customer Relationship Management tools (CRM)
• CargoWise experience, an asset
At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from the small family-run business to the large global corporation. Our reach is global, yet our presence is local and close to our customers. More than 75,000 employees in over 80 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.
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