• We are seeking a Manager, IT Systems to join our IT team
• The IT Systems team at Clio operates at the intersection of emerging technology and operational scale
• We lean into a modern tech stack, experimenting with novel solutions to solve complex problems
• Our mission is to eliminate friction—replacing tedious manual tasks with robust, scalable automation frameworks
• We have a high degree of autonomy to shape strategy and influence the technical culture of the broader organization
• If you want to build systems that meaningfully improve how thousands of people work every day, you’ve found your team
• In this role, you’ll lead a team of integration and automation engineers who eliminate friction across Clio
• You’ll own the technical roadmap, set standards for how we design and deliver integrations, and partner with teams organization-wide to identify where automation creates the most value
• This role calls for someone who thinks strategically about where the team is headed while staying close enough to the work to set a strong technical bar
• You’ll be the primary people leader for IT Systems’ integrations and automation function — hiring, developing, and retaining a high-performing team that builds the internal platform Clio runs on
• Own and drive the technical roadmap for IT Systems integrations and automation—identifying where we can eliminate manual work, reduce operational risk, and accelerate the velocity of Clions across the globe
• Partner with teams and departments across the organization to understand their bottlenecks and pain points, translating them into well-scoped automation and integration projects
• Set and maintain the technical standards for how the team builds: code quality, GitOps practices, Infrastructure-as-Code, CI/CD pipelines, and reliable service delivery
• Serve as a key escalation point and technical sounding board for your team as they design and implement complex integrations across SaaS platforms, internal services, and custom-built solutions
• Manage vendor relationships for the tools your team owns and depends on, including procurement, renewals, security reviews, and contract escalations
• Collaborate closely with other IT leads—Services and beyond—to ensure consistent delivery and a cohesive experience for Clio employees globally
• Contribute to department-level planning, headcount strategy, and budgeting for the IT Systems function
• Lead, hire, and develop a team of integrations and automation engineers, creating an environment where your team does their best work through coaching, feedback, and clear expectations

Benefits

• Specialized learning and development programs and access to an in-house performance coach
• Equitable compensation for your contributions, regardless of gender, race, or any other identifying factor
• Access to pay transparency on all of our global roles
• Company equity for applicable employees
• RRSP-matching in Canada, 401k in the US, and pension plans in Ireland
• Hybrid model – striking the right balance between the benefits of in person connectivity that in office brings, and the flexibility of remote
• Flexible paid time off (4-week minimum with opportunities for personalization based on individual needs and achievements)
• Parental leave options for birthing and non-birthing parents
• A $500 contribution to your child’s RESP
• Various health, dental, and vision benefits for you and your family, including an Employee and Family Assistance Program
• Virtual and In-person Wellness Programs to support mental and physical health
• Paid time for volunteering through our Clio Gives program
• $2000 annual counseling benefit for CAD Clions- Ability to balance strategic thinking with operational discipline—you can set a roadmap and also ensure your team ships reliably
• Comfort working across API standards (REST, GraphQL) and authentication mechanisms—enough to guide technical design and review your team’s work meaningfully
• Strong cross-functional collaboration skills: you know how to build trust with stakeholders outside IT, translate ambiguous problems into well-defined projects, and communicate progress clearly
• Familiarity with MDM platforms (FleetDM, Kandji, InTune) and endpoint management concepts
• Hands-on background in IT systems engineering or development—you understand how integrations, automation pipelines, and SaaS administration actually work, and can set a credible technical bar for your team
• Experience with hiring, performance coaching, and developing engineers at different levels of seniority
• Experience administering and integrating core SaaS platforms such as Google Workspace, Okta, Slack, and others common in a modern enterprise environment
• Proven experience leading a team of systems, platform, or integration engineers in a technical people management role
• Practical familiarity with the tooling your team will own: iPaaS platforms (Workato, Okta Workflows, or similar), Infrastructure-as-Code (Terraform), cloud infrastructure (AWS), and CI/CD tooling (GitHub Actions, Buildkite)
• Experience in a high-growth SaaS or technology company where the pace of change demanded rapid iteration and strong prioritization
• Experience contributing to or leading a migration, consolidation, or integration effort at a company that has undergone an acquisition or significant organizational change