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Job Title

RQ00708 - Senior Quality Assurance (QA) Specialist

Start Date

2026-07-06

Client

Supply Ontario

End Date

2027-04-01

Work Location:

200 Front St, Toronto, Ontario, Canada

#Business Days:

194.00

Job Type

Hybrid

Hours Per Day Or Week

7.25 hours per day (5 Days)

Must Haves

7+ years of experience in Quality Assurance for enterprise web applications and digital platforms

Experience Developing And Executing

Functional testing Integration testing Regression testing User Acceptance Testing (UAT) Accessibility testing Performance testing Automated UI and API testing Hands-on experience designing, developing, and maintaining automated test frameworks using Playwright, Cypress, Selenium, or equivalent technologies Experience testing modern web applications built using Next.js, React, .NET C#, or equivalent technologies Experience validating applications utilizing headless CMS platforms (Concertful preferred)

Description

Senior Quality Assurance (QA) Specialist

Position Overview

Supply Ontario is seeking a highly skilled Senior Quality Assurance (QA) Specialist to support the design, validation, and delivery of modern digital platform capabilities as part of our Digital Experience Platform (DxP). This role will lead quality assurance activities across public-facing and internal digital services, including account management, vendor workflows, search and discovery experiences, content management, secure integrations, reporting capabilities, and automated quality engineering as Supply Ontario modernizes procurement and supply chain services across Ontario's public sector. Operating at the intersection of engineering delivery, enterprise architecture, and product development, the Senior QA Specialist will ensure that digital solutions meet functional, integration, accessibility, security, performance, and automation requirements while supporting a scalable, cloud-native, headless architecture. A core outcome of this role will be to help transition Supply Ontario from fragmented digital experiences to a modern, secure, API-driven platform built on reusable components and enterprise integrations while establishing a sustainable automated testing framework that enables continuous delivery and high-quality releases.

Required Skills

7+ years of experience in Quality Assurance for enterprise web applications and digital platforms Experience testing modern web applications built using Next.js, React, .NET C#, or equivalent technologies Experience validating applications utilizing headless CMS platforms (Concertful preferred) Experience testing integrations with enterprise identity providers including OAuth2, OpenID Connect, Azure AD, and Azure External ID Hands-on experience testing REST APIs and/or Grahl services Hands-on experience designing, developing, and maintaining automated test frameworks using Playwright, Cypress, Selenium, or equivalent technologies Experience implementing automated API testing using Postman, Rest Assured, or equivalent tools Experience integrating automated testing into CI/CD pipelines within Microsoft Azure DevOps or similar cloud environments Experience developing and executing: Functional testing Integration testing Regression testing User Acceptance Testing (UAT) Accessibility testing Performance testing Automated UI and API testing Experience using modern test management and defect management tools Strong understanding of WCAG 2.2 Level AA / AODA accessibility requirements Experience working in Agile delivery environments

Responsibilities

Quality Strategy & Planning

Develop and execute comprehensive QA strategies across DxP initiatives Review business requirements, user stories, and technical designs to ensure testability Define test plans, test cases, automation strategies, and quality gates for releases Support release readiness and Go/No-Go recommendations

Test Automation

Design, develop, and maintain scalable automated test frameworks for web applications and APIs Develop automated functional, regression, smoke, integration, and end-to-end test suites Integrate automated testing into CI/CD pipelines to enable continuous quality validation Execute automated test suites across Development, QA, UAT, and Production environments Analyze automation results, identify failures, and collaborate with development teams to resolve issues Continuously improve automation coverage and reduce manual testing effort through reusable test assets and frameworks

Functional & Integration Testing

Validate end-to-end user journeys across public and authenticated experiences Test account management and vendor registration workflows Validate procurement search and discovery functionality Test CMS-driven content and navigation components Validate reporting capabilities and data accuracy

API & Integration Testing

Test enterprise APIs developed using REST and graphlet Validate secure integrations with: Azure AD Azure External ID Identity providers Concertful CMS Analytics platforms Validate role-based access controls (RBAC) Verify authentication and authorization workflows using OAuth2 and OpenID Connect Platform & CMS Testing Validate dynamic Concertful-driven content rendering Test reusable platform components Verify multilingual and responsive user experiences Validate content migration activities

Accessibility & Compliance

Perform accessibility testing aligned to WCAG and AODA standards Validate keyboard navigation, screen reader compatibility, color contrast, and semantic structure Document accessibility findings and support remediation activities

Performance & Non-Functional Testing

Support performance, load, stress, and scalability testing Validate application responsiveness across browsers and devices Identify bottlenecks and collaborate with development teams to resolve issues

DevOps & Release Support

Support testing activities across Development, QA, UAT, and Production environments Participate in CI/CD deployment validation and automated quality gates Execute automated and manual smoke testing following deployments Support release verification and production readiness

Defect Management

Identify, document, prioritize, and track defects through resolution Work closely with developers, product owners, and architects to validate fixes Support regression testing throughout sprint cycles

Documentation & Knowledge Transfer

Develop test strategies, test plans, and automation documentation Maintain manual and automated regression suites Document test results, quality metrics, and automation coverage Contribute to operational documentation and knowledge transfer activities

General Skills

Strong understanding of software quality assurance methodologies and quality engineering best practices Experience testing modern frontend technologies including React and Next.js Experience testing backend services built using .NET C# Strong understanding of API-driven and microservice architectures Experience validating secure authentication and authorization mechanisms Experience developing and maintaining automated test suites for enterprise applications Knowledge of shift-left testing practices and continuous testing methodologies Ability to work collaboratively with Product, Architecture, Development, and Delivery teams Excellent analytical and problem-solving skills Strong written and verbal communication skills Experience working in Agile Scrum teams Commitment to delivering maintainable, scalable, and high-quality digital solutions

Desirable Skills

Experience building or testing applications hosted in Microsoft Azure Experience with Azure DevOps pipelines Experience with enterprise Single Sign-On (SSO) and federated identity solutions Experience with Playwright, Cypress, Selenium, or equivalent automation frameworks Experience with automated API testing tools such as Postman or Rest Assured Experience with performance testing tools such as JMeter, k6, or LoadRunner Experience validating bilingual digital platforms Experience integrating analytics tools such as Google Tag Manager or Google Analytics Experience supporting government digital service delivery and accessibility compliance

Deliverables

Test Strategy & Planning

Development of comprehensive QA and automation strategies for DxP initiatives Creation and maintenance of test plans, test cases, automated regression suites, and quality gates Establishment of release quality criteria and testing schedules

Test Automation & Quality Engineering

Design and implementation of reusable automated test frameworks for DxP applications Development of automated UI, API, smoke, regression, integration, and end-to-end test suites Integration of automated testing into Azure DevOps CI/CD pipelines to support continuous delivery Development of automated quality gates for deployments across Development, QA, UAT, and Production environments Creation of reusable test data, automation utilities, and testing standards Production of automated test execution reports and quality metrics supporting release readiness and Go/No-Go decisions

Functional & Integration Testing

Validation of end-to-end digital experiences across: User registration Account management Vendor workflows Search and discovery Reporting capabilities Validation of integrations with enterprise identity and platform services

API & Platform Validation

Testing of enterprise REST and graphlet APIs Validation of authentication, authorization, and role-based access controls Verification of secure integration with Azure AD, Azure External ID, and Contentful CMS

CMS & Digital Experience

Validation of CMS-driven components and structured content models Verification of responsive and accessible user experiences Testing of dynamic content rendering and navigation

Accessibility & Performance

Accessibility validation aligned to WCAG / AODA standards Performance and load testing support Cross-browser and cross-device compatibility testing

DevOps & Release Support

Support automated deployment validation within Azure DevOps CI/CD pipelines Automated and manual smoke testing across Development, QA, UAT, and Production environments Support production readiness and release verification

Documentation & Knowledge Transfer

Development of test documentation, automation standards, and quality reports Creation of reusable QA assets and regression suites Contribution to operational documentation and knowledge transfer activities

Platform Sustainability

Development and maintenance of reusable automated testing assets supporting long-term platform scalability Continuous improvement of quality engineering practices through increased automation coverage and standardized testing approaches Support sustainable, secure, maintainable, and high-quality digital platform delivery aligned with Supply Ontario's long-term modernization strategy

Notes

Performance Expectations

Quarterly performance reviews against agreed-upon objectives and deliverables Minimum 80% achievement of approved quarterly objectives Development and maintenance of detailed project documentation Regular status reporting as per project management framework Adherence to all Supply Ontario policies, procedures, and professional standards

Work Arrangements

Hybrid work arrangement with minimum 2-3 days per week on-site at Supply Ontario offices Flexibility to adjust schedule based on project needs and stakeholder availability Availability for occasional evening/weekend work during critical project phases

Intellectual Property and Confidentiality

All work products, documentation, and intellectual property created during the engagement remain the property of Supply Ontario Strict adherence to confidentiality agreements and data protection protocols Non-disclosure agreement required as condition of engagement Return of all Supply Ontario property and materials upon contract completion

Probationary Period

Initial 90-day probationary period to assess fit and capabilities Clear performance objectives to be established within first 30 days Bi-weekly check-ins during probationary period Option to terminate with 5 business days' notice during probationary period

Early Termination Provisions

Supply Ontario may terminate the contract with 10 business days' written notice without cause Immediate termination for: Breach of confidentiality or security protocols Failure to meet minimum performance standards after documented warning Violation of Supply Ontario policies or professional conduct standards Misrepresentation of qualifications or experience Extended unavailability without approved leave

Extension and Renewal Provisions

Contract extension is at the sole discretion of Supply Ontario Extension decisions will align with Supply Ontario's internal procurement policies and procedures Factors considered for extension include but are not limited to: Achievement of defined deliverables and performance metrics Ongoing organizational need for services Budget availability and value for money Contractor's demonstrated reliability and cultural fit Project continuity requirements

Extension Terms

Maximum extension periods as per Supply Ontario procurement policy Rate adjustments, if any, must align with approved rate cards Additional or modified terms may be introduced during extension

Extension Process

Review initiated minimum 30 days before contract end date Appropriate management approvals as per delegation of authority Written notice of extension decision provided minimum 30 days before contract end

No guarantee or implicit right to extension regardless of performance

Supply Ontario Reserves The Right To

Modify role requirements during extension period Adjust work arrangements and conditions Implement new policies or procedures Require additional qualifications or certifications

Contractor Acknowledgment

No expectation of automatic renewal Extension discussions do not constitute commitment Rights to compete for other opportunities if extension not granted

Location: Up to 3 days on-site (Subject to hiring manager's discretion).

Public Sector Experience: Nice to Have