Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment. Inspect operation of telecommunications equipment. Install, arrange, remove and maintain telephone equipment, wiring and associated hardware. Repair or replace defective telephone equipment. Test installed telephone systems to locate transmission faults. Analyze test results and adjust, change or repair switching system, network, associated equipment and software. Complete and maintain test and service reports. Determine nature, cause and location of trouble. Initiate the dispatch of appropriate repair personnel. Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres. Operate computerized testing systems to conduct service tests on customer lines and equipment. Computer and technology knowledge: Telephone system. Computerized testing system. Telecommunication system. Area of specialization: Telephone installation and repair. Switch network installation and repair. Telecommunication service testing. Telecommunications equipment. Work conditions and physical capabilities: Fast-paced environment. Tight deadlines. Attention to detail. Ability to distinguish between colours. Bending, crouching, kneeling. Personal suitability: Client focus. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Reliability. Team player. Accurate. Dependability. Experience: 1 year to less than 2 years.