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Internal Sales Representative

Industry FinTech16 days ago
Hybrid
Mid Level
Full-Time

Top Benefits

Competitive Base Salary
Performance-Based Commission Opportunities
Comprehensive Employee Benefits Package

About the role

Department: Sales

Location: Oshawa, Toronto, Canada

Employment Type: Full-Time

About The Company

Our client is a growing technology-driven organisation focused on helping businesses improve efficiency, visibility, and operational performance through innovative software and service solutions. Their team is committed to delivering exceptional customer experiences, fostering long-term partnerships, and driving sustainable growth. We value collaboration, accountability, initiative, and continuous improvement.

Role Overview

As an Internal Sales Representative, you will play a key role in driving revenue growth by managing inbound enquiries, nurturing prospective customers, and converting opportunities into long-term client relationships. Working closely with cross-functional teams, you will help expand the customer base while delivering an outstanding experience throughout the sales process.

Key Responsibilities

Manage and qualify inbound leads generated through marketing initiatives, website enquiries, and referrals. Conduct product demonstrations and presentations via phone, video conferencing, and email. Build and maintain a healthy sales pipeline, accurately recording activities and interactions within the CRM system. Develop a strong understanding of the company's products and services and effectively communicate their value to prospective customers. Collaborate with marketing teams to support lead generation activities and follow-up processes. Negotiate pricing, commercial terms, and agreements in accordance with company policies. Achieve and exceed monthly, quarterly, and annual sales targets and performance metrics. Provide accurate sales forecasts and pipeline updates to management. Maintain detailed and up-to-date records of customer interactions and opportunities. Support the transition of new customers into onboarding and implementation processes. Monitor market trends, competitor activity, and industry developments to strengthen sales effectiveness.

Qualifications & Experience

Minimum of 2 years' experience in internal sales, business development, account management, or a similar customer-facing commercial role. Demonstrated success in achieving or exceeding sales targets. Excellent written and verbal communication skills with the ability to engage stakeholders at multiple levels. Experience using CRM platforms such as Salesforce, HubSpot, or equivalent systems. Strong organisational and time-management skills with the ability to manage multiple opportunities simultaneously. Self-motivated, proactive, and results-oriented, with a collaborative approach to teamwork. Relevant post-secondary education or equivalent professional experience is advantageous. Experience selling software, technology solutions, subscription-based services, or business solutions is beneficial.

What We Offer

Competitive base salary with performance-based commission opportunities. Comprehensive employee benefits package. Flexible remote and hybrid working options. Ongoing training and professional development opportunities. Clear pathways for career growth and advancement. Supportive, collaborative, and inclusive team environment. Opportunity to make a meaningful impact within a growing organisation.

About Industry FinTech

Financial Services
11-50

We provide an all in one back office financial technologies platform for entrepreneurs to gain the single most important solution - the ability to be trusted by investors and stakeholders.

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