Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

"Skills and responsibilities:

Required Skill Set:

• Provide 24x7production support for enterprise applications (ECIF, EPM, ERDPRDM, EAS).Monitor and troubleshoot API calls for Online Services.

• Validate and analyze Dynatrace logs for performance and error tracking.
• Perform incident management and root cause analysis using ServiceNow and JIRA.
• Execute SQL queries and UNIX commands for data validation and issue resolution.
• Support batch jobs using ESP Autosys and ensure timely completion.
• Collaborate with development and business teams for problem resolution and enhancements.
• Prepare and maintain documentation for processes, incidents, and fixes.
• Ensure compliance with ITIL processes and organizational standards.
• Strong communication skills for effective interaction with stakeholders.
• Hands-on experience with IBM MDM, IBM RDM, IBM EPMDB2, Netezza DB Unix Shell Scripting ServiceNow, JIRA ESP Autosys for job scheduling SOAP UI for API testing
• Proficiency in SQL and UNIX commands.
• Experience in Dynatrace log validation and performance monitoring.
• Nice-to-Have Knowledge of ITIL framework and production support best practices.
• Experience in BFSI domain applications.

Salary Range - CA$ 100,000 - CA$ 120,000 Per Year

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Location

Toronto, ON

Job Function

TECHNOLOGY

Role

Engineer

Job Id

413631

Desired Skills

Material Planning and Production Planning and control | API(Application programming interface) | Incident Management