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Facility Operations Lead Hand

Victoria, BC
$37 - $39/hour
Senior Level
Full-Time

Top Benefits

Annual vacation: 15 days/year, prorated, increases with service.
Sick leave: 12 days/year, prorated, carry over.
Extended health & dental coverage, optional.

About the role

SALARY:

$36.63 - $38.87 per hour + an excellent benefits plan.

CLASSIFICATION:

J12a-S1 - Facility Maintenance Worker IV

HOURS OF WORK:

Primarily Tuesday to Saturday, 6:00AM to 2:00PM. 80 hours bi-weekly as needed to support operational requirements.

STATUS:

Regular full-time

CLOSING DATE:

May 28th, 2026, at 12:00PM

COMPETITION #:

26-41

About West Shore Parks & Recreation

West Shore Parks & Recreation is a community-driven organization located in Victoria, BC, committed to providing high-quality recreational programs and services. Our facilities are designed to promote health, wellness, and enjoyment for individuals and families of all ages. We pride ourselves on creating an inclusive and welcoming environment where employees and community members can thrive. Join us in delivering exceptional experiences at our beautiful recreational facilities!

Position Overview

Under the supervision of the Facility Maintenance Supervisor, the Facility Operations Lead Hand ensures the facilities are maintained to meet established expectations and provides direction to maintenance staff on projects; ensures set-ups are completed, assists with training of staff; assists in ensuring communications are maintained between shifts, and reports all issues to the Supervisor and/or Manager of Operations. This position supports the Facility Maintenance Supervisor with various tasks to ensure the smooth operation of the Maintenance department and fills in during times of absence to maintain operational continuity.

In addition to competitive wages and an excellent benefits plan, regular employees and their immediate family members receive a facility pass providing drop-in access to the weight room, fitness classes, pool, and skating rink. Employees also receive limited access to the golf course with this pass.

Job Duties and Accountabilities

  • Provides ongoing leadership, work guidance and performance evaluations to Facility Maintenance Workers.
  • Facilitates a team approach in the delivery of maintenance functions and services.
  • Provides various administrative relief to the Facility Maintenance Supervisor and fills in during times of absence to maintain continuity of operations.
  • Assists with the coordination of staff work scheduling based on operational needs and bookings.
  • Assists with the preparation, filing, and maintenance of inventory records and maintenance logs to ensure equipment and stores are accounted for in accordance with established standards.
  • Assists with orientations and training employees in arena/equipment maintenance, pool operation and maintenance, building cleaning, security and safety. Ensuring the understanding of organizational policies and procedures, and health & safety regulations.
  • Required to be a participant of West Shore Park and Recreation Committee(s).
  • Ensure facilities are ready and available for use, in accordance with day and bookings sheets.
  • Ensures standard levels of building cleanliness, pool water conditions, and ice surface conditions.
  • Notes required repair work through the daily inspection of facilities and equipment; assigns to staff or co-ordinates work orders and ensures completion in conjunction with the supervisor.
  • Performs a variety of skilled and semi-skilled duties involved in the construction, fabrication, maintenance and repair of buildings, rooms, public facilities, and buildings in the parks.
  • Performs a wide variety of duties involving the use of common machine and carpentry tools such as hand and power saws, electric drills and drill presses, jointers and other types of power-driven equipment.
  • Practices and maintains safe working conditions and takes a proactive approach in completing various Health & Safety activities such as safety inspections and risk assessments, ensuring unsafe or potentially unsafe situations are rectified and/or brought to the attention of the supervisor.
  • Assists Supervisor in ensuring appropriate documentation of WorkSafe claims, reports and incident investigations are completed accurately and within designated timelines.
  • Monitors and records the operation of the arena refrigeration plant, checks oil levels and pressures, refrigerant temperature and pressure, cooling water and brine temperature, and be fully conversant with emergency procedures.
  • Assist in negotiating vendor pricing cost effectiveness and procurement.
  • Operates refrigeration equipment and maintains ice surfaces in the arena.
  • Makes routine security checks as well as maintains order in the behaviour of patrons in public areas.
  • Works in collaboration with other Maintenance, Utility, and Mechanical lead hands on projects and general tasks.
  • Performs other maintenance tasks as required.

Qualifications

  • Highschool diploma (or equivalent), plus three years experience as a Facility Maintenance Worker III, or an equivalent position of similar scope and complexity.
  • A Refrigeration Operator certificate or 5th Class Power Engineering ticket (or greater is an asset) recognized by Technical Safety BC is required.
  • Pool Operators I and II certificates are required.
  • A valid Class 5 B.C. Drivers’ License is required.
  • Previous experience providing administrative support in a maintenance environment.
  • Recognized post secondary courses in administration, leadership and supervision, with demonstrated previous supervisory experience or equivalent work experience.
  • Working knowledge of WorkSafe Health and Safety legislation; Workers Compensation Act (WCA) and Occupational Health and Safety (OHS) Regulation.
  • Working knowledge of General office software packages including Excel, Word and Outlook.
  • Knowledge of building maintenance, building cleaning and building trades, including health department regulations governing the operation of public pools and rules and regulations which govern public indoor arenas, where applicable.
  • Knowledge of materials, tools and equipment used in janitorial and building maintenance work, including WHMIS, and the safe handling of chemicals, corrosive materials and pressurized gases.
  • Ability to provide work guidance and direction to staff.
  • Ability to exercise sound judgment and responsibility while working with minimal supervision.
  • Strong interpersonal skills with the ability to communicate effectively, build and maintain strong relationships, and support a team approach.
  • Sufficient physical strength and stamina to perform the required duties.
  • First aid/CPR certificate would be is an asset.
  • Experience in recreation software is an asset.

NOTE: Due to WCB regulations, steel-toed shoes are a requirement for this position.

A clear and current criminal record check (employer initiated) is a condition of employment and is the financial responsibility of the successful candidate.

Applications

Resumes and cover letters quoting competition 26-41 to be received prior to May 28th, 2026, at 12:00PM.

This is a union position. Only those candidates under consideration will be contacted.

Posted: May 14th, 2026

Benefits for regular employees include the following**:**

  • Annual Vacation: prorated based on 15 days per year and increases with years of service.
  • **Sick Leave:**prorated based on 12 days per year and increases with years of service. Carry over provision from year to year, based on collective agreement.
  • Personal Emergency & Family Leave: prorated based on 3 days per year.
  • Extended Health & Dental: optional.
    • Glasses: $400 for glasses or surgery every 2 years.
  • Basic Group Life Insurance: compulsory
  • Accidental Death and Dismemberment**:** compulsory
  • Long Term Disability Insurance: compulsory
  • Participation in the Municipal Pension Plan: compulsory plan for your retirement!
  • Access to Employee & Family Assistance Program (EFAP): confidential counselling.
  • Optional Dependent Life Insurance, Group Life Insurance, and Accidental Death & Dismemberment.

About West Shore Parks and Recreation

Sports and Recreation Instruction