Join Silent-Aire — Powering the World’s Data Centers Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs. We currently operate manufacturing facilities in: Edmonton Sherwood Park Nisku Overview Johnson Controls is looking for a detail-oriented and proactive NPI Quality Analyst to join our team. This role will focus on supporting the New Product Introduction (NPI) Quality Team in ensuring the effective development and launch of high-quality products by analyzing data, addressing production issues, and collaborating across teams. The position is based in a dynamic and innovative environment that fosters growth and collaboration. Key Responsibilities Data Management: Execute accurate data entry, analysis, and reporting of warranty claims, commissioning issues, and production discrepancies to identify trends and root causes. Cross-functional Support: Collaborate with Engineering, Manufacturing, and Quality Control teams to facilitate the development and implementation of Design and Process Failure Mode and Effects Analyses (DFMEAs and PFMEAs), as well as Control Plans, ensuring robust processes are established. Project Monitoring: Track and follow up on actions derived from FMEAs and ensure fidelity to Johnson Controls’ stage-gate process (RCLP) for NPI project deliverables. Customer Engagement: Act as a customer advocate in internal discussions, providing technical guidance, addressing concerns, and ensuring customer requirements are effectively met. Problem Resolution: Assist or lead Root Cause Analyses (RCAs) and 8D problem-solving processes related to warranty claims and commissioning issues, ensuring timely and effective resolution. Continuous Improvement: Participate in plant and process improvement workshops or Kaizen events to contribute to operational excellence and quality enhancement. Qualifications Bachelor’s degree in Engineering (Mechanical, Electrical, or Industrial) or a related technical field or equivalent. 1-3 years of experience in a quality, engineering, or related role. Internship or co-op experience in similar fields is acceptable. Proficiency in quality control methods and root cause analysis tools such as FMEA, 8D, and Continuous Improvement methodologies. Strong analytical skills and attention to detail, with the ability to handle complex datasets and derive actionable insights. Excellent communication skills for effective collaboration with internal teams and external customers. Proficiency in Microsoft Office Suite and familiarity with quality and manufacturing tools. What We Offer Competitive salary and benefits package, including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement within a global leader in building technologies. A collaborative and inclusive work environment that values diverse perspectives and fosters innovation. Commitment to safety and integrity in all operations and processes. HIRING SALARY RANGE: $70,000 - $96,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Johnson Controls’ Canadian subsidiaries are committed to providing reasonable accommodation to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”). When requested, accommodation will be provided throughout all stages of the recruitment and selection process. To request accommodation, please contact us. Any information you provide related to accommodation measures will be treated as confidential. A copy of Johnson Controls’ applicable AODA policies are available on our website at www.johnsoncontrols.com for your reference, and can be made available in accessible formats upon request. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.