Parking Compliance Officer - Limited Term

Tracking Code: req2051

Faculty/Department: Office of VP, Administration

Number of Positions: 3

Appointment Type: Limited Term 9 months

Hours of Work: 35 hours per week

Salary Range: Provisionally rated at a Level 6 - Starting Salary, Step 1 $62,905

Posting Date: May 22, 2026

Closing Date: June 12, 2026 (7:00 pm EST)

JOB SUMMARY:

The Parking Compliance Officer ensures the safe, orderly, and effective use of the university’s parking resources by monitoring campus parking areas, enforcing parking regulations, and supporting compliance with permit and payment systems. The role exists to ensure that customers have paid for parking as required and that any vehicles not in compliance are tagged in accordance with established policies and procedures. By maintaining fair access to parking, promoting traffic and pedestrian safety, and providing professional front-line service, the position supports the integrity and sustainability of the campus parking program. Compliance Officers will be responsible for monitoring all lots at the north campus location, the 61 Charles Street lot and DC’s Whitby Campus along with any other lot(s) the College or the University may introduce in the future.

MAJOR DUTIES & RESPONSIBILITIES:

1. Responsibility: Compliance and Customer Experience

• Drives a vehicle equipped with LPR to support the compliance of parking regulations on University/College property
• Coordinates and executes routine vehicle patrols of the University/College parking lots
• Issues parking violation notices and tow warnings when warranted
• Identifies fraudulent or stolen permits and pay display slips, document incident reports
• Attends vehicle towing / booting processes as needed, documenting concerns including pre-existing vehicle damage
• Acts as first point of contact for customers in the field with parking concerns including but not limited to wayfinding, payment options, ticket concerns, immobilized or towed vehicles

2. Responsibility: Technology Equipment and Maintenance

• Utilizes systems in place to investigate accounts, troubleshoot and request service repairs or maintenance as required
• Conducts vehicle maintenance including fueling, tracking mileage, plugging into power source, coordinating cleaning and general maintenance
• Troubleshoot LPR equipment in the field
• Monitor parking lots and tend to basic signage issues (i.e., knocked down or snow-covered signs)
• Inspect and ensure communication radios are working effectively
• Monitor supply inventory and submit concerns

3. Responsibility: Operational Monitoring & Reporting

• Observe and report safety concerns, equipment issues (e.g., pay stations, signage, LPR systems), and operational irregularities, ensuring accurate documentation to support effective parking management
• Maintain accurate logs and documentation
• Monitor and communicate safety hazards

4. Responsibility: Customer Interaction and Support

• Provide clear, respectful explanations of parking rules and violations
• Offer guidance and problem-solving support for payment or permit issues
• Use de-escalation and customer-service techniques during difficult interactions
• Participate as required in appeals process

5. Responsibility: Traffic and Event Support

• Assist with directing traffic and managing vehicle flow during high-volume periods or campus events
• Support event logistics by implementing temporary parking arrangements and responding to changing conditions

REQUIRED QUALIFICATIONS:

Education:

• Completion of high school
• MLEO certification preferred
• A combination of education and experience may be considered

Experience:

• Up to and including one year of experience
• Valid Ontario Driver’s License (Class G) with clear Driver’s Abstract, and passport is required
• Previous experience in a campus setting would be considered an asset

Knowledge:

• Prior experience in parking compliance
• Experience using LPR technology
• Knowledge of parking bylaws & regulations would be considered an asset

Skills:

• Conflict resolution & de-escalation
• Technology proficiency, including experience with Microsoft Excel, Word and Outlook, and ability to operate tablets, mobile phone and radio
• Attention to detail & accuracy

How to Apply:

Interested candidates should submit in electronic format a covering letter and their resume. Applications will be accepted until June 12, 2026 or until a suitable candidate is found. We appreciate all applications received; however, only those candidates selected for an interview will be contacted.

This position falls within the bargaining unit represented by the Ontario Public Service Employees Union (OPSEU) and will be subject to the terms and conditions of the collective agreement between the university and the OPSEU. To the extent that policies are not included in the collective agreement, employment will also be governed by the university’s policies which may also be found on our website https://ontariotechu.ca and which may be amended from time-to-time.

Ontario Tech University is actively committed to equity, diversity, inclusion, indigenization and decolonization (EDIID), and welcomes applications from all qualified candidates, while especially encouraging applications from First Nations, Metis, Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents, Indigenous Peoples in Canada, and those eligible to work in Canada, will be given priority.

Ontario Tech University respects people's different needs and therefore will take all reasonable steps to ensure accommodation for applicants where appropriate. The University is also committed to ensuring that confidentiality is maintained throughout all aspects of the recruitment cycle.

If you require accommodation, please contact Julie Day, Health and Disability Management Specialist. For more information about the universities policies for accommodating employees with disabilities please review the university’s Accessibility Policy

The university acknowledges the lands and people of the Mississaugas of Scugog Island First Nation which is covered under the Williams Treaties. We are situated on the Traditional Territory of the Mississaugas, a branch of the greater Anishinaabeg Nation which includes Algonquin, Ojibway, Odawa and Pottawatomi.

Job Location: Oshawa, Ontario, Canada

Expected Start Date: 8/4/2026

Expected End Date: 4/30/2027