IAM Ping Remote, Canada

Mandatory skills: Ping Ops , Microsoft Entra ID

IAM Ping UID Operate Services • Ticket Management • Monitor overall OneUID SSO Platform health, performance, root cause analysis and problem management. • Analytical Reports to identify any network or LDAP gateway issues and fix them manually or report for Ping Identity Support to avoid end-user impact. • Facilitate support case resolution with the vendor • Support OneUID Services like PingID MFA enrollment issues, SSL renewals, New rollouts like Passwordless authentication • Support IdP SAML Certificate Renewal and SP SAML Certificate update • Update OneUID Wiki and keep it up to date. • Prepare and share Weekly reporting to show primary incident trends, analytics current counts, ops projects, MTPs covered and SSO Login Analytics(User accounts, lockouts, apps accessed) • Entra ID – SSO and MFA • Experience in migrating from PING Fed to Entra Application On-boarding Support • Support production deployment of new applications (~50 per month) when integrating with SSO as per the documents provided by the HP’s Ping Engineering team On-going Development & Change Management • LDAP Gateway version upgrade & Conduct post upgrade monitoring • Perform configuration changes at Ping Federate end like o IdP Adapters, Selectors creations and updates o Update existing HTML/Messages templates o Create and Update Authentication Policy Tree and Fragments o Create and Update OAuth ATMs, OIDC Policies o Create and Update PingID Policies Audit & Compliance Support • Support SOX audit teams every quarter by providing screenshots of SSO Integrated applications masking sensitive information • Participate in audit walk-throughs every quarter with internal and external auditors and support the audit requests with evidences of SSO applications, if requested only.