Position Summary

The Lead Maintenance Technician role requires varied technical skill set, time management and the ability to work under pressure and in various conditions while upholding high customer service.

Key Responsibilities

Lead the maintenance technician team to ensure efficient daily operations, high building standards, and excellent resident service. Review work orders, service requests, and daily priorities; assign, schedule, and follow up with the maintenance team to ensure timely completion. Conduct and oversee daily, weekly, monthly, and annual property inspections, including building systems, common areas, vacant suites, safety requirements, and exterior grounds. Monitor, troubleshoot, and coordinate preventative maintenance for building systems and equipment, including HVAC, plumbing, electrical, BAS, elevators, fire and life safety, generators, access systems, and mechanical rooms. Supervise, support, train, and orient maintenance team members, including new hires, while identifying team development needs and maintaining effective communication. Oversee resident maintenance requests and escalations, communicate progress updates professionally, and ensure repairs are completed to a first-class standard. Coordinate, schedule, orient, and supervise contractors and sub-trades, ensuring work is completed safely, efficiently, and in compliance with company standards and safety program. Maintain property appearance and operations by overseeing housekeeping, groundskeeping, snow and ice removal, waste and recycling operations, suite turnovers, common-area repairs, and curb appeal standards. Manage maintenance administration, including records, inspection logs, contractor files, purchase orders, inventory, supplies, budgets, emails, SuiteSpot tasks, and month-end follow up. Support capital projects, suite renovations, annual inspections, fire drills, and other property initiatives in partnership with the Community Manager. Respond to building emergencies, manage the maintenance on-call schedule, complete incident reports, and keep the Community Manager and Property Manager informed of major issues. Perform or assist with hands-on maintenance tasks when required, including minor plumbing, electrical, carpentry, painting, drywall, locks, doors, blinds, fixtures, and general repairs.

Required Knowledge & Skills 5+ years of experience as a Live-in Maintenance Technician or Resident Manager in multi-residential apartment buildings. Knowledge of all governing legislation such as the Residential Tenancies Act; Human Rights Code; Building code, Fire Code and Occupational Health and Safety. Must have experience and knowledge of HVAC systems, chillers/cooling towers, BAS systems, fire prevention systems, security access systems and general building repairs Must have G-License to drive vehicles on site.

Physical Requirements: Ability to lift and/or hold heavy and awkward items Climbing ladders Walking at a quick pace and using stairs Crawling, kneeling

Computer/Communication Requirements Use of cell phone with texting capabilities Microsoft Outlook, Microsoft Word, Microsoft Excel Operation of Direct Digital Controls and building access systems

Compensation: Annual base salary of $50,00 - $56,000 Free Luxury Apartment Unit Up to 3% Annual Bonus 100% Employer Paid Extensive Benefits RRSP Matching Education Assistance Program 3 Weeks' Paid Vacation 6 Paid Personal/Sick Days