Mandatory skills: Ping Ops , Microsoft Entra ID

Description

IAM Ping

UID Operate Services

Ticket Management Monitor overall OneUID SSO Platform health, performance, root cause analysis and problem management. Analytical Reports to identify any network or LDAP gateway issues and fix them manually or report for Ping Identity Support to avoid end user impact. Facilitate support case resolution with the vendor Support OneUID Services like PingID MFA enrollment issues, SSL renewals, New rollouts like Passwordless authentication Support IdP SAML Certificate Renewal and SP SAML Certificate update Update OneUID Wiki and keep it up to date. Prepare and share Weekly reporting to show primary incident trends, analytics current counts, ops projects, MTPs covered and SSO Login Analytics(User accounts, lockouts, apps accessed) Entra ID - SSO and MFA Experience in migrating from PING Fed to Entra

Application On-boarding Support

Support production deployment of new applications (~50 per month) when integrating with SSO as per the documents provided by the HP's Ping Engineering team

On-going Development & Change Management

LDAP Gateway version upgrade & Conduct post upgrade monitoring Perform configuration changes at Ping Federate end like IdP Adapters, Selectors creations and updates Update existing HTML/Messages templates Create and Update Authentication Policy Tree and Fragments Create and Update OAuth ATMs, OIDC Policies Create and Update PingID Policies

Audit & Compliance Support

Support SOX audit teams every quarter by providing screenshots of SSO Integrated applications masking sensitive information Participate in audit walk-throughs every quarter with internal and external auditors and support the audit requests with evidences of SSO applications, if requested only.