Education: College/CEGEP. Tasks: Direct and control the operations of commercial facilities. Identify customers' needs . Plan and organize the operations of the facilities and the included real estate. Prepare reports and statistics related to areas of responsibility. Recommend products or services to customers. Assess client's needs and resources to recommend the appropriate goods or services. Develop reports and proposals to illustrate benefits from use of good or service. Estimate costs of installing and maintaining equipment or service. Prepare and administer sales contracts. Use sales forecasting software. Administer contracts for the provision of supplies and services. Develop and implement schedules and procedures for safety inspections and preventive maintenance programs. Direct the maintenance and repair of an establishment's machinery, equipment and electrical and mechanical systems. Hire and oversee training and supervision of staff. Oversee the installation, maintenance and repair of real estate infrastructures including machinery, equipment and electrical and mechanical systems. Plan and manage the facility's operations budget. Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal. Train customers' staff in the operation and maintenance of equipment. Resolve product and service related problems. Troubleshoot problems related to equipment. Supervise activities of other technical sales specialists. Organize and maintain inventory. Supervision: 5-10 people. Staff in various areas of responsibility. Experience: 1 year to less than 2 years.