Top Benefits
About the role
JOB DESCRIPTION As an experienced HVAC Service Technician, you will be the face of the company, executing daily service calls with a high level of independence and minimal guidance. You will step into a well-established business during an exciting growth phase as leadership transitions to the founder's son. Your primary focus is high-quality diagnostic and repair work, relieving the leadership team of hands-on field operations so they can focus on scaling the business. Pay is flexible based on previous experience starting at $30/hr.
Responsibilities Execute Service Calls: Autonomously handle a minimum 2 to 3 residential service calls daily, managing your time efficiently to complete diagnosis, repair, and customer interaction within 1 to 1.5 hours per site. Diagnostics & Basic Repairs: Troubleshoot and fix seasonal residential HVAC issues. Common summer tasks include repairing clogged drain plugs, clearing frozen coils, and resolving low freon levels. Winter tasks primarily focus on comprehensive furnace-related troubleshooting and repairs. Adhere to Order of Operations: Systematically diagnose system issues by following established, structured performance checklists for AC and furnace units. Maintain Company Reputation: Act as a critical customer-facing brand ambassador, prioritizing meticulous attention to detail, trust, and exceptional communication to maintain a 30-year referral-driven reputation.
REQUIRED SKILLS AND EXPERIENCE Licensing: Valid provincial Gas Technician licensing is mandatory. Field Experience: 3 to 6 years of dedicated hands-on field experience specifically working as a Service Technician (not an installer). Technical Autonomy: Proven capability to operate immediately without extensive corporate training or onboarding ramp-up time ("ready to go"). Customer Service: Strong history of customer-facing roles with excellent communication skills. Access to a Vehicle (mileage and service calls will be fully reimbursed at provincial regulatory costs per kilometer)
NICE TO HAVE SKILLS AND EXPERIENCE An easygoing, highly energetic personality with a genuine passion for diagnosing mechanical systems and solving client problems.