Supplier Quality & Manufacturing Engine
About the role
Location: Vancouver, BC
Travel: Frequent travel to China, including regular visits to manufacturers, vendors, and test labs
Employment type: Full-time
Department: Hardware / Engineering
ABOUT THE ROLE
MetaOptima is looking for a Vancouver-based Supplier Quality & Manufacturing Engineer to support the production and prototyping of our hardware products with manufacturing partners in China.
This role exists to improve production quality, reduce batch-to-batch and unit-to-unit variation, strengthen technical communication with Chinese manufacturers and vendors, and ensure production follows MetaOptima’s approved specifications, BOMs, drawings, work instructions, test procedures, and change-control processes.
The ideal candidate has strong supplier-quality discipline, practical manufacturing experience, fluent Mandarin, strong professional English, and the ability to work closely with both a Canadian engineering team and Chinese manufacturing partners.
RESPONSIBILITIES
SUPPLIER QUALITY AND FACTORY OVERSIGHT
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Travel to China to support prototype builds, pilot builds, production runs, factory reviews, and shipment inspections.
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Verify that production follows approved BOMs, drawings, work instructions, fixtures, software/firmware versions, and inspection criteria.
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Identify and document quality issues affecting mechanical assembly, moving assemblies, device mounting, cable routing, power/charging, cosmetic quality, calibration, packaging, and end-of-line testing.
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Detect and escalate unauthorized part substitutions, process changes, rework methods, or configuration changes.
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Support supplier qualification, component sample review, and local vendor communication.
INCOMING INSPECTION, FIRST-ARTICLE INSPECTION, AND PRODUCTION TEST
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Create, maintain, and execute incoming inspection and production inspection checklists.
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Lead or witness first-article inspection for new builds, changed components, changed processes, or new suppliers.
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Verify end-of-line testing is completed and documented for each unit.
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Review test logs, calibration records, serial numbers, photos/videos, and inspection evidence.
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Recommend shipment hold/release based on objective acceptance criteria.
NONCONFORMANCE, CAPA, AND ROOT CAUSE
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Document defects by batch, serial number, severity, suspected root cause, and corrective action.
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Support factory-side root-cause analysis using 8D, CAPA, or equivalent methods.
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Verify corrective actions in later builds.
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Track repeat defects and escalate unresolved or recurring issues.
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Provide clear evidence to MetaOptima’s hardware and quality teams.
CONFIGURATION AND CHANGE CONTROL
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Maintain build-configuration summaries for production batches.
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Confirm that units are built to the approved revision of hardware, firmware, work instructions, packaging, and test procedures.
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Track proposed supplier, BOM, fixture, tooling, firmware, software, or process changes.
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Escalate any undocumented change or deviation before it affects production quality.
BILINGUAL COMMUNICATION
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Communicate directly with Chinese manufacturers, vendors, and test labs in Mandarin.
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Translate technical requirements and issues between English and Mandarin.
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Produce concise English reports for MetaOptima.
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Produce Mandarin technical summaries for manufacturers or vendors when needed.
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Join meetings with MetaOptima, manufacturers, vendors, and labs.
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Help turn factory-side issues into clear engineering actions and business risks.
REQUIREMENTS
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Based in the Vancouver area and able to travel frequently to China.
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Fluent Mandarin and strong professional English.
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5+ years of experience in supplier quality, manufacturing engineering, quality engineering, or production engineering.
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Experience with electromechanical products.
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Experience working with contract manufacturers.
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Able to read BOMs, drawings, assembly instructions, inspection plans, and test procedures.
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Experience with incoming inspection, first-article inspection, production testing, nonconformance reporting, root-cause analysis, and CAPA/8D.
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Strong documentation discipline.
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Comfortable challenging manufacturers professionally and documenting issues clearly.
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Able to work independently during overseas supplier visits.
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Eligible to travel internationally, including frequent travel to China.
NICE TO HAVE
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Prior experience working with manufacturers in China, especially Shenzhen, Dongguan, or Guangzhou.
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Experience with clinical hardware, medical devices, imaging hardware, robotics, automation, consumer electronics, or precision assembly.
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ISO 9001 or ISO 13485 exposure.
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Experience with test fixtures, calibration procedures, and end-of-line test systems.
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Experience coordinating external test labs.
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Familiarity with IEC 60601, EMC, photobiological safety, radio certification, or product safety testing workflows.
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Experience with packaging inspection and shipment-readiness checks.
WHY JOIN US
You’ll play a pivotal role in advancing next-generation imaging technology for dermatology, helping transform how skin is captured, reconstructed, and analyzed worldwide.
If you’re excited to help build clinical-grade imaging technology, we’d love to hear from you.