Top Benefits
About the role
Get to know us!
Established in 1980, Gracious Living Corporation is a leading Canadian manufacturer of Patio Furniture and Storage Products located in Woodbridge, Ontario. Gracious Living’s commitment to excellence in offering timeless design and quality construction is proudly reflected with internationally familiar brands.
Our products are manufactured and distributed throughout Canada, the USA, and Europe, and sold throughout over 12,000 North American major retail outlets.
Our people are fundamental to our success. We value our dedicated employees, who are committed to safety, quality and customer service ensuring our continued growth and success.
Building strong, transparent and long-lasting relationships with our employees, customers and suppliers is our backbone.
What you will do:
- Assist the QAM in developing, updating, and implementing work instructions and packaging specifications for various products.
- Assist the QAM to help maintain the Document Control Program for the whole site.
- Prepare daily/weekly Quality reports for the Quality Assurance Manager.
- Monitor & collect information, data, statistics for month end reports for the QAM.
- Support the General Manager and the QAM to enforce new quality goals (KPI’s) based on product performance and customer satisfaction.
- Develop inspection logs for new and existing products
- Review completed quality inspections logs and communicated issues or concerns
- Conduct inspections on customer returns and identify quality issues and recommend solutions
- Collaborate with suppliers and customers to resolve quality issues
- Keep track of quality issues and implement corrective and preventive actions
- Develop and oversee product testing methods for new and existing products at different stages of production
- Organize quality testing studies and use statistical methods (SPC) to analyze data and identify irregularities
- Analyze dimensional layouts and make improvements where required as per customer requirements
- Investigate all non-conformity reports (NCR) and issue quality as needed
- Create and submit Production Part Approval Processes (PPAP) to the customer, as required
- Coordinate internal audits to ensure consistency in company practices
- Conduct monthly GMP’s, 9001:2015, and any other customer related audits to ensure compliance with industry standards and regulations. Generate findings/CAR for Dept. Managers to address and be in compliance with the given standards.
- Organize audits on suppliers using various assessment strategies
- Train production staff and quality assurance technicians on quality standards and procedures
- Develop, Maintain and file quality documentation including quality alerts, testing results and corrective actions
- Oversee and maintain the Calibration Program for the site and report any issues to the Quality Assurance Manager. Ie. gauges, scales, calipers etc.
- Any other duties assigned by the General Manager or the Quality Assurance Manager
The right candidate will have/be:
Education: Post Secondary Education or equivalent
- Degree, Diploma or Certificate in Quality or Engineering
- A working background in the plastics industry is desirable
- Able to read, write, understand, and communicate in English effectively
- knowledge of industry standards and regulations
- Good understanding of manufacturing systems, as they relate to quality is an asset
- Self-starter and able to work in an extremely fast paced team environment
- Able to make sound decisions and judgement calls relative to customer specifications
- Proficient in the use of Word & Excel, Outlook, Power point
- Knowledge of other office 360 programs is an asset
- Knowledge of the injection molding process and manufacturing environment
- Able to work with minimal supervision
What’s in it for you?
- Extended health and dental benefits
- RRSP/ DPSP Matching program
- Employee Assistance Program
- Onsite parking
Gracious Living is an Equal Opportunity Employer. We are committed to creating a safe environment for all employees equally. We adhere to all guidelines set forth in the OHSA and the AODA and focus on inclusivity in all of our employment practices. If you need assistance or an accommodation due to a disability, please let us know at the time of application.
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Top Benefits
About the role
Get to know us!
Established in 1980, Gracious Living Corporation is a leading Canadian manufacturer of Patio Furniture and Storage Products located in Woodbridge, Ontario. Gracious Living’s commitment to excellence in offering timeless design and quality construction is proudly reflected with internationally familiar brands.
Our products are manufactured and distributed throughout Canada, the USA, and Europe, and sold throughout over 12,000 North American major retail outlets.
Our people are fundamental to our success. We value our dedicated employees, who are committed to safety, quality and customer service ensuring our continued growth and success.
Building strong, transparent and long-lasting relationships with our employees, customers and suppliers is our backbone.
What you will do:
- Assist the QAM in developing, updating, and implementing work instructions and packaging specifications for various products.
- Assist the QAM to help maintain the Document Control Program for the whole site.
- Prepare daily/weekly Quality reports for the Quality Assurance Manager.
- Monitor & collect information, data, statistics for month end reports for the QAM.
- Support the General Manager and the QAM to enforce new quality goals (KPI’s) based on product performance and customer satisfaction.
- Develop inspection logs for new and existing products
- Review completed quality inspections logs and communicated issues or concerns
- Conduct inspections on customer returns and identify quality issues and recommend solutions
- Collaborate with suppliers and customers to resolve quality issues
- Keep track of quality issues and implement corrective and preventive actions
- Develop and oversee product testing methods for new and existing products at different stages of production
- Organize quality testing studies and use statistical methods (SPC) to analyze data and identify irregularities
- Analyze dimensional layouts and make improvements where required as per customer requirements
- Investigate all non-conformity reports (NCR) and issue quality as needed
- Create and submit Production Part Approval Processes (PPAP) to the customer, as required
- Coordinate internal audits to ensure consistency in company practices
- Conduct monthly GMP’s, 9001:2015, and any other customer related audits to ensure compliance with industry standards and regulations. Generate findings/CAR for Dept. Managers to address and be in compliance with the given standards.
- Organize audits on suppliers using various assessment strategies
- Train production staff and quality assurance technicians on quality standards and procedures
- Develop, Maintain and file quality documentation including quality alerts, testing results and corrective actions
- Oversee and maintain the Calibration Program for the site and report any issues to the Quality Assurance Manager. Ie. gauges, scales, calipers etc.
- Any other duties assigned by the General Manager or the Quality Assurance Manager
The right candidate will have/be:
Education: Post Secondary Education or equivalent
- Degree, Diploma or Certificate in Quality or Engineering
- A working background in the plastics industry is desirable
- Able to read, write, understand, and communicate in English effectively
- knowledge of industry standards and regulations
- Good understanding of manufacturing systems, as they relate to quality is an asset
- Self-starter and able to work in an extremely fast paced team environment
- Able to make sound decisions and judgement calls relative to customer specifications
- Proficient in the use of Word & Excel, Outlook, Power point
- Knowledge of other office 360 programs is an asset
- Knowledge of the injection molding process and manufacturing environment
- Able to work with minimal supervision
What’s in it for you?
- Extended health and dental benefits
- RRSP/ DPSP Matching program
- Employee Assistance Program
- Onsite parking
Gracious Living is an Equal Opportunity Employer. We are committed to creating a safe environment for all employees equally. We adhere to all guidelines set forth in the OHSA and the AODA and focus on inclusivity in all of our employment practices. If you need assistance or an accommodation due to a disability, please let us know at the time of application.