Who you are

• Design obsession: You pick up on the smallest inconsistencies, think simple is beautiful and foresee the smallest of UX issues. You have already noticed the inconsistent use of bold formatting on this page and you are bothered by it
• Management experience: You have directly managed designers before, not just coordinated with them. You know how to give feedback, raise the bar, and help people do their best work
• Cross-platform experience:You have designed across multiple systems: web, mobile, and internal tools. You understand that each has different constraints and needs
• Zero-to-one experience:You have built a product or design system from scratch before. You know what it takes to go from nothing to something people rely on
• Hands-on capability: You still enjoy designing. You want to get stuck in and do some of the work yourself, not just managing others
• UX research ownership:You have owned research beyond just running the occasional user interview - defining the approach, synthesising findings, and turning them into design decisions
• Copy and content design:You have worked closely with copy or owned it yourself, and understand how language and design work together
• Regulated environment experience: You have worked in healthcare, finance, or another regulated industry and understand the constraints that come with it
• European & US market experience: You have designed for European and US users and understand the nuances that come with building for those markets

What the job involves

• You'll be stepping into a product that has grown fast and now needs strong design leadership, judgment, and structure
• We've recently launched our mobile app, crossed £180M in annual revenue, and are expanding into new markets
• Design hasn't kept pace with our growth
• This is day one for Design at Aios
• You'll work across customer-facing products and internal tools
• We're looking for someone who can run with ambiguity and be trusted to get things over the line without being managed closely
• In practice, that means building a design system from scratch, bringing real design thinking to our internal clinical dashboard, raising the standard on our mobile and web experience, and redesigning internal tools around the people who use them every day
• You'll manage our current team of 2 product designers from day one, and grow the team from there
• You'll report directly to Ben, Head of Product, with close oversight from Richie, CEO
• You'll also work closely with Gzim, VP of Engineering, and Jordan, Head of CX
• This is a fully remote, full-time role, mostly async, with availability expected until midday Pacific Time two or three times a week for leadership meetings
• You'll be working across the full product - customer-facing and internal - and the problems you solve will be felt across the entire company. This is what that looks like in practice:
• A design system that scales: brand colours, typography, tone of voice, component libraries, and the processes that make everything we ship feel consistent and intentional as the team grows
• Redesign our clinical dashboard:you'll be the first designer to touch it. Start from first principles and build something clinicians love using every day
• A mobile and web experience we're proud of:the mobile app is live and the product is growing fast. You'll own the design refresh and set the standard for everything that comes next
• Internal tools that make the CX team faster:you'll spend a lot of time with the CX team, understand how they work, and structure the experience around them
• A design team with direction:you'll work with our Product Designers, Melissa and Shannen from day one, bringing the structure and guidance that helps them do their best work. You'll grow the function from there, hiring as the product scales

Benefits

• Vacation: paid time-off with a yearly minimum (≥2wks + local national holidays)
• Healthcare: comprehensive medical insurance (if appropriate)
• Personal development: budget for books, courses, coaching
• Personal wellness: budget for gym, health apps
• Health coaching: free biweekly health coaching so you stay healthy
• Work coaching: free biweekly work coaching so you stay sharp + calm
• Equipment: WFH gear provided as needed, inc Macbook