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Field Service Technician

United Services Groupabout 15 hours ago
Brampton, ON
Mid Level
Full-Time

Top Benefits

Health insurance
Dental insurance
Vision insurance

About the role

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

This posting is a reoccurring posting, we may not necessarily have an available position at this time.

About this Position

To support our Sub contractor with Equipment Management & Repairs

To reduce United's Equipment Management costs (Service/Repair/Resources)

To assist Regional teams to manage the Equipment Services process relating directly to customer requirements

Duties and Responsibilities

Primary Responsibilities:

  • Perform quality repairs that meet service standards for all Service Calls
  • Train operators/partners on managing their equipment and reducing their repair costs
  • Responsible for reducing the number of callbacks for individual service

calls

  • Responsible for managing the inventory of parts required to service the

Brampton workshop

  • Complete audit for the inventory of parts as required by United
  • Responsible for ensuring data integrity within Service Requests and within

technology provided

  • Support equipment repair process as per United's Vision, Values and

Strategy

Additional Responsibilities:

  • Perform all daily functions in alignment with company mission, vision, and values
  • Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners
  • Adhere to all company policies, procedures, and labour laws
  • Protect company assets from damage and misuse

Job Requirements and Expectations

− Be available to address customer or subcontractor needs and concerns

  • Ability to deal with a high level of stress and promptly solve problems as they arise.
  • Ability to work flexible shifts on a rotational basis.

Skills

− Excellent technical skills

  • Detail-oriented.
  • Ability to solve problems and work with others
  • Effective planning, organizing and budgeting skills
  • MS Office (Word, Excel, E-mail) proficiency
  • Outstanding organizational and time management skills
  • Excellent verbal and written communication skills
  • Outstanding decision maker
  • Sound knowledge of the cleaning industry would be an asset

Education/Experience

  • Completion of secondary school or equivalent experience
  • Computer knowledge
  • Valid Drivers’ License
  • Knowledge of material and labour costs
  • Customer service experience
  • 3-5 years technical experience on cleaning equipment repairs would be an asset
  • Technical training on cleaning equipment repairs would be an asset

About United Services Group

Consumer Services