· Collaborate with cross-functional teams to identify data-related issues and opportunities for improvement. · Validates system transactions (JSON/XML), reviews error logs, troubleshoots to determine root causes and carries out corrective actions. · Liaisons between key stakeholders (Customer, IT and Operations) to provide technical support and draft business Requirement Documentation for development change requests. · Assesses work requests for clarity, scope and prioritizes tasks based on impact and level of urgency. · Partners with the IT and Operations to support continuous improvement initiatives by identifying opportunities and help drive initiatives. · Create user stories in JIRA after understanding stockholder’s requirement. · Understand the Reverse Logistic flow and work with team to continually improve the process.

• Other duties may be assigned as required Required Skills: · Diploma or bachelor’s degree in IT, Engineering, Supply-Chain, or relevant field · Minimum 2 years’ experience in a related field · Related field experience includes WMS configuration, implementation and support in a distribution or manufacturing environment. · Well-spoken and presented with strong analytical background and communication skills. · Advanced knowledge of Microsoft Excel · Basic Concept of DBMS · Basic Knowledge of Extensible Markup Language (XML), JSON, API You will love working in our family-oriented company! When you join our family, you will enjoy perks such as: Weekly pay Positive, team-oriented, inclusive workplace Health, Dental, Vision, & Prescription Coverage Paid holidays, vacation, & sick/personal time Benefits Health insurance Dental insurance Vision insurance RRSP Life insurance Employee assistance program Tuition reimbursement We thank all those who apply but only those individuals selected further consideration will be contacted. CTDI welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable Canadian privacy laws. Click here to view CTDI's Privacy Notice Agreement. This is an active vacancy.