This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Digital Networks and Data Center Services (DNDCS), part of Information Services & Technology (IST), delivers technical analysis, design, implementation, and operation of foundational communications and computational support technologies for the entirety of the University serving all academic staff, students, and support units.

The Network Specialist roles participate in the design, implementation, and operation of new communications infrastructure or major enhancements to existing infrastructure components that range from small and simple to large and very complex. This includes the management and accountability of service delivery.

The role will provide guidance and technical leadership throughout service implementation, including stepping in to solve issues, working with other teams, and units to guide the selection and prioritization of tasks, and working with them to build, test, and document deployed infrastructure and services.

The position provides guidance and direction to blended project teams of technical professionals that may consist of members from faculties, support units, or other groups in IST.

The position supports service delivery by coordinating inputs from management, business stakeholders, operations implications, testing results, and other IST operational teams. The position operates under IT incident, problem, change, project, services, and capacity management principles to deliver innovative and cost-effective solutions to a wide variety of complex problems.

Incumbents will be required to maintain a current awareness of the industry, follow current trends in network hardware/software/control systems, online delivery, and other IT fields, and pragmatically weigh the cost, complexity, and maturity of a technology against its capabilities and benefits to the University.

This position will also offer assistance, direction, and feedback on projects run by other programs as a subject matter expert in communications infrastructure. During such engagements, the incumbent will examine the project’s requirements and goals, make recommendations on the approach and technologies being used, and identify opportunities where existing or new tools and technologies may assist or complement a project.

Information Services & Technology (IST) is the central support group for the university's technological landscape. IST plays a pivotal role in ensuring the evolution and smooth operation of technology for teaching, learning, research and working at the University of Alberta. Beyond having expansive technical expertise, IST fosters a supportive environment where our staff values include compassion, connection, collaboration, creativity and courage. If you are passionate about leveraging technology to empower education, research and to drive institutional excellence, join us and be part of shaping the future of the University of Alberta through innovative IT solutions.

• Maintenance/Operation of Campus core network infrastructure providing all intra and inter campus data communications.

• Maintenance/Operation of Data Center Network infrastructure for the Universities environments.

• Maintenance/Operation of External Internet service provider connectivity.

• Coordination with peer organizations including AHS, City of Edmonton, Cybera, CANARIE for interconnections and services running over those interconnections.

• Development/Maintenance of automation capabilities supporting a move to a DevOps style managed network infrastructure.

• Bachelor's degree in Engineering, Computing Science or equivalency.

• Must be willing to undergo federal personnel security screening and able to successfully maintain at minimum a Protected-B reliability status clearance and potentially secret level clearance to retain employment. (see https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/information-eng.html)

• Experience is required in developing and/or maintaining complex network systems and in working with a variety of technologies, platforms.

• Experience with python and network automation scenarios.

• 3 to 5 years minimum of experience in roles related to the operation of a large organizational network.

• Extensive analytical, problem-solving, organizational, and evaluation skills and the ability to make and influence decisions that impact the organization. A good sense of judgment is required.

• Technical knowledge of a variety of software and network communications protocols is required, including knowledge of industry-wide standards and standards organizations.

• Strong knowledge of the tools and systems required to configure, build, test, host, deploy, and update distributed infrastructure in an automated fashion.

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

Ability and willingness to attain and maintain Government of Canada security clearance is required.

Evaluation of applications anticipated to take 1-2 weeks after close.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package*.*

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.