Hoskin Scientific has been around for 80 years and is a supplier of testing and monitoring instrumentation to the Canadian market. Hoskin offers competitive salaries, a benefits package, and an engaging workplace environment.

Summary: The Hoskin Service Team supports a wide range of equipment covering the environmental, geotechnical, and instrumentation markets. Based in our Coquitlam office, your main duties will include working on various equipment, effectively troubleshooting equipment independently, quoting/following up with customers, and being a good representative of the company’s service efforts. Providing top-notch customer service and a positive attitude are essential.

Union/ Non-Union: Union position

Principle Accountabilities: Purpose & Values: Live and demonstrate the company’s purpose and values, which are anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential. ​ Work safely and in alignment with all health & safety regulations.​ Be knowledgeable on multiple Hoskin products. (Internal and factory training will be provided.)​ Manage and prioritize tasks in a fast-paced environment​ Perform calibrations and repairs correctly, on budget, and in a timely fashion.​ Quote repairs, lead times, and terms to all customers and schedule timely follow-up.​ Communicate electronically and/or via phone with Hoskin’s customers and manufacturers to help troubleshoot customer’s devices.​ Support all product Electrical Inspections​ Be a reliable service resource for external and internal customers​ Support to the Rental dept as directed by management​ Work with our CRM program and related systems to capture customer information and service activity.​ Seek new service opportunities and develop leads from our website, customer emails & phone inquiries.​ Efforts are required to maintain existing business and seek new business​ Work is generally based in our Coquitlam location. Some travel to customers and training will be required.​ Support other offices in peak periods and for vacation and sick coverage​ Full participation in annual warehouse inventory and unit fleet counts​ Other duties as required by Hoskin management.

Working Conditions: Environment: Office/Lab environment and physical presence from Monday to Friday at our Coquitlam location.

Education / Experience:​ A post-secondary education in electrical or electronics technician/technologist​ strong troubleshooting skills with an ability to work through service manuals and schematics​ possess avid knowledge of using power and hand tools and exhibit advanced disassembly/assembly and soldering skills​ Three to four years of industry-related disciplines

Key Competencies​ Excellent verbal and written communication skills in English. ​ proven analytical/problem-solving solutions for the customer and the company​ Must be organized. ​ Must be self-motivated and able to work independently and in a team environment to meet or exceed goals.​ A positive attitude is essential.

​ Job Type: Full-time, Permanent

Benefits: Union membership Company events Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Vision care