Director of Operations - Permanent - 3243

About the Opportunity

Lead Operations. Build Communities. Drive Growth.

Our client is one of Ottawa’s most established and respected residential builders, with a long history of delivering high-quality homes and master-planned communities throughout the National Capital Region.

As they continue to grow, they are seeking an experienced Director of Operations to provide leadership across Construction, Estimating, and Customer Service. This is a key executive leadership opportunity for someone who can balance strategic planning with operational execution while driving performance, profitability, and customer satisfaction.

If you're a proven residential construction leader who thrives on building teams, improving processes, and delivering exceptional results, this could be the opportunity you've been waiting for.

Reporting to senior leadership, the Director of Operations will oversee the full homebuilding lifecycle, ensuring projects are delivered safely, efficiently, and profitably while maintaining the highest standards of quality and customer experience.

You will provide leadership and accountability across multiple operational departments while working closely with Finance, Sales, Marketing, and Health & Safety to align business objectives with operational execution.

This role requires an individual who can think strategically, lead people effectively, and remain connected to the realities of day-to-day residential construction operations.

Duties include but are not limited to: Operational Leadership Lead and oversee Construction, Estimating, and Customer Service operations Execute operational strategies that support growth, profitability, and long-term business objectives Establish clear performance expectations and accountability across operational teams Drive continuous improvement initiatives that enhance efficiency and overall business performance Construction & Delivery Oversee residential construction operations across multiple active communities Ensure projects are delivered in accordance with approved schedules, budgets, drawings, specifications, and quality standards Promote consistency and accountability throughout the homeowner journey, from construction through possession and warranty service Conduct regular site visits to evaluate performance, safety, quality, and operational effectiveness Trade Partner Management Develop and maintain strong relationships with subcontractors and trade partners Participate in contract negotiations, scope development, renewals, and performance reviews Resolve trade-related issues while fostering long-term partnerships Support the ongoing development of a strong and reliable trade network Financial Performance Drive operational efficiency, cost control, and profitability Partner with Finance on budgeting, forecasting, and financial planning activities Monitor key operational metrics and implement corrective actions where required Identify and mitigate schedule, cost, and execution risks Leadership & Team Development Lead, mentor, and develop operational leaders and department managers Foster a culture built on accountability, collaboration, professionalism, and continuous improvement Support succession planning and leadership development initiatives Champion strong communication and cross-functional collaboration throughout the organization

About You

The successful candidate will have the following: Degree in Construction Management, Engineering, Architecture, or a related discipline 10-15+ years of progressive residential construction experience Demonstrated success in a senior operational leadership role within residential homebuilding Experience overseeing multiple communities, projects, or portfolios simultaneously Strong understanding of residential construction practices, municipal regulations, and development processes Proven ability to manage budgets, forecasting, operational performance, and profitability Exceptional leadership, communication, and relationship-building skills Ability to balance strategic planning with hands-on operational leadership Preferred Qualifications Professional designations such as P.Eng., Gold Seal, PMP, LEED, or equivalent Experience leading construction operations within a production homebuilding environment

About the Job

This is an opportunity to join a highly respected and financially stable organization with a strong reputation in the Ottawa market. You'll have the chance to influence strategy, lead high-performing teams, and play a significant role in shaping the future growth of a well-established residential builder.

If you're ready to take the next step in your leadership career and make a lasting impact on one of Ottawa's leading residential construction organizations, we would like to hear from you.

Salary Range: $175,000 to $225,000

Parker Huggett is proud to partner with our client on this search. All applications and inquiries will be held in strict confidence.

How to Apply

Please apply by completing the application form below and submitting your résumé. You can also apply by sending your résumé directly Jordan@ParkerHuggett.com or by contacting your Recruiter and quoting job 3243. Please note that all candidates must be legally permitted to work in Canada to be considered for this role.

We truly appreciate your interest in this opportunity. Due to the high volume of applications we receive, we will only be reaching out to candidates whose experience most closely matches our partner’s needs. If we do not connect with you for this role, please know that we will gladly keep your profile in mind and reach out when other suitable opportunities arise.

For more information on Parker Huggett and our process for matching top talent with top organizations, click here.