Senior Conversation Designer
Top Benefits
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Conversation Designer based in Canada. This role sits at the forefront of AI experience design, shaping how millions of professionals interact with intelligent assistants embedded in design and engineering software. You will define the conversational patterns that determine how an AI system speaks, reasons, and recovers when things go wrong, ensuring clarity, trust, and usefulness in high-stakes professional workflows. Working across product, engineering, and AI research teams, you will design scalable interaction models that are reused across multiple products rather than one-off scripts. The work spans voice, tone, dialogue structure, and system behavior, blending language design with product thinking and AI behavior understanding. You will also help establish quality signals that measure whether conversations truly succeed in helping users complete their tasks. This is a highly collaborative, systems-oriented role where design craft directly influences how AI behaves in real-world professional environments. \n
Accountabilities: Design and refine conversational and agentic interaction patterns for AI assistants, including reasoning visibility, action controls (cancel, retry, undo), and grounding or citation behaviors. Define dialogue flows, conversation architecture, and turn-level interaction models that shape how the assistant responds, clarifies, and follows up. Establish and evolve the assistant’s voice, tone, and persona, including system-level prompting behaviors to ensure consistency across products. Design robust error handling, fallback, and recovery flows to maintain useful interactions when AI outputs are uncertain or incorrect. Collaborate closely with product, engineering, AI research, and design teams to deliver scalable conversational capabilities integrated into real user workflows. Contribute to shared design pattern libraries, ensuring conversational standards are reusable across platforms rather than isolated solutions. Define and track conversation quality metrics such as task success, user trust, and recovery effectiveness to continuously improve experience quality. Requirements: 4+ years of experience in conversation design, UX design, or related fields, with a strong portfolio of shipped conversational experiences. Strong grounding in human-centered and interaction design, with the ability to treat language as a core interface element. Proven experience designing AI or chatbot experiences, including handling edge cases, failures, and probabilistic model behavior. Familiarity with agentic or reusable interaction patterns such as undo/redo, reasoning visibility, citations, and grounding mechanisms. Hands-on understanding of large language models, including their capabilities, limitations, and failure modes. Experience working with prompt design and system prompts as part of interaction design practice. Proficiency in Figma and comfort with prototyping tools, plus strong communication and cross-functional collaboration skills. Comfort working in ambiguity and evolving requirements, with an AI-native mindset using modern AI tools in daily workflows. Experience with multi-agent systems, AI governance frameworks, or shared design systems is a strong asset. Benefits: Competitive annual base salary ranging from $94,000 to $137,500 CAD, depending on experience and location. Performance-based bonuses, stock grants, and comprehensive compensation package. Full health, dental, and wellness benefits. Flexible work arrangements depending on role and team needs. Opportunity to shape foundational AI interaction patterns used across multiple enterprise products. Strong culture of innovation, inclusion, and design excellence. Exposure to cutting-edge AI systems, LLM-based products, and platform-scale design challenges.
\n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
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Senior Conversation Designer
Top Benefits
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Conversation Designer based in Canada. This role sits at the forefront of AI experience design, shaping how millions of professionals interact with intelligent assistants embedded in design and engineering software. You will define the conversational patterns that determine how an AI system speaks, reasons, and recovers when things go wrong, ensuring clarity, trust, and usefulness in high-stakes professional workflows. Working across product, engineering, and AI research teams, you will design scalable interaction models that are reused across multiple products rather than one-off scripts. The work spans voice, tone, dialogue structure, and system behavior, blending language design with product thinking and AI behavior understanding. You will also help establish quality signals that measure whether conversations truly succeed in helping users complete their tasks. This is a highly collaborative, systems-oriented role where design craft directly influences how AI behaves in real-world professional environments. \n
Accountabilities: Design and refine conversational and agentic interaction patterns for AI assistants, including reasoning visibility, action controls (cancel, retry, undo), and grounding or citation behaviors. Define dialogue flows, conversation architecture, and turn-level interaction models that shape how the assistant responds, clarifies, and follows up. Establish and evolve the assistant’s voice, tone, and persona, including system-level prompting behaviors to ensure consistency across products. Design robust error handling, fallback, and recovery flows to maintain useful interactions when AI outputs are uncertain or incorrect. Collaborate closely with product, engineering, AI research, and design teams to deliver scalable conversational capabilities integrated into real user workflows. Contribute to shared design pattern libraries, ensuring conversational standards are reusable across platforms rather than isolated solutions. Define and track conversation quality metrics such as task success, user trust, and recovery effectiveness to continuously improve experience quality. Requirements: 4+ years of experience in conversation design, UX design, or related fields, with a strong portfolio of shipped conversational experiences. Strong grounding in human-centered and interaction design, with the ability to treat language as a core interface element. Proven experience designing AI or chatbot experiences, including handling edge cases, failures, and probabilistic model behavior. Familiarity with agentic or reusable interaction patterns such as undo/redo, reasoning visibility, citations, and grounding mechanisms. Hands-on understanding of large language models, including their capabilities, limitations, and failure modes. Experience working with prompt design and system prompts as part of interaction design practice. Proficiency in Figma and comfort with prototyping tools, plus strong communication and cross-functional collaboration skills. Comfort working in ambiguity and evolving requirements, with an AI-native mindset using modern AI tools in daily workflows. Experience with multi-agent systems, AI governance frameworks, or shared design systems is a strong asset. Benefits: Competitive annual base salary ranging from $94,000 to $137,500 CAD, depending on experience and location. Performance-based bonuses, stock grants, and comprehensive compensation package. Full health, dental, and wellness benefits. Flexible work arrangements depending on role and team needs. Opportunity to shape foundational AI interaction patterns used across multiple enterprise products. Strong culture of innovation, inclusion, and design excellence. Exposure to cutting-edge AI systems, LLM-based products, and platform-scale design challenges.
\n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1