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Job summary

The New Home Technician performs warranty service repairs, including drywall, painting, and finishing work in residential homes. They are responsible for reviewing service lists with homeowners, coordinating with trades, and ensuring all repairs meet company quality standards.

Job details

Role: New Home Technician - Warranty Location: Milton, Ontario Company: Mattamy Homes Canada Department: Warranty Service, Homebuilding Employment Type: Full-Time Reports to: Warranty Service Manager When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen. Learn more about what makes working at Mattamy special and our award-winning culture. What we offer As the New Home Technician in our Warranty Department, you will adhere to generally accepted building practices and the high standards of Mattamy, while keeping with our mission of providing The Best Homeowner Experience. The New Home Technician, Warranty completes warranty service repairs for homeowners. What you’ll do Completing warranty service work which includes: Reviewing service warranty lists with homeowners; explaining which item will be rectified immediately & why. Advising of process to assign work to trades at a later date. Obtaining homeowners signature on completed items. Performing various repairs: i.e.: finishing, drywall, painting and clean up. Reviewing work orders on a daily basis and follow-up with homeowners to ensure work is complete. Preparing materials required to complete service work prior to visiting homeowner. Meeting with direct supervisor at designated time to discuss work completed and work to be assigned to trades. Providing a list of required materials and supplies to direct supervisor on weekly basis. What you bring Several years’ experience in residential / commercial construction or renovations or repairs. Knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting, etc. is a requirement, as is knowledge of various tools and equipment. Must have the ability to read and write in the English language at a basic level. Ability to coordinate several simultaneous tasks while maintaining a positive attitude and a flexible work style. Self-motivated with ability to work well independently. Must be punctual, reliable, and possess an excellent work ethic. General computer skills required. Excellent customer service skills in dealing with homeowners. Must have a valid driver’s license and reliable transportation. Compensation Hourly with Allowance & Bonus: The expected wage range for this position is $30 - 38.00 per hour. Actual pay may vary depending on your job-related knowledge, competencies, and skills. In addition to an hourly wage, you will receive compensation for vehicle usage, tools and safety equipment. You are also eligible to participate in Mattamy’s annual bonus program which gives you the opportunity to increase your total compensation if business and individual goals are achieved. We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow. Who we are Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton. Be yourself. We want it that way. At Mattamy, we're passionate a​b​​out creating and promoting a diverse and inclusive environment where everyone ​can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone. ​​​​ Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs. Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision. Qualified applicants for this existing vacancy will be contacted directly by the Talent Acquisition team.

What you’ll do

The New Home Technician performs warranty service repairs, including drywall, painting, and finishing work in residential homes. They are responsible for reviewing service lists with homeowners, coordinating with trades, and ensuring all repairs meet company quality standards.

Requirements

Candidates must have several years of experience in construction, renovations, or repairs with proficiency in multiple trades. A valid driver's license, reliable transportation, and basic English literacy are required for this role.

Benefits

• Annual bonus program • Vehicle allowance • Tools and safety equipment allowance

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Residential construction
• Commercial construction
• Renovations
• Carpentry
• Drywall
• Painting
• Customer service
• Tool proficiency
• Equipment maintenance
• Work order management
• Time management
• Communication
• Problem solving
• Independent work
• Action Oriented
• Optimism
• Positivity
• Commercial Construction
• Strong Work Ethic
• Valid Driver's License
• Self-Motivation
• Drywall (Installation And Repair)
• Customer Service
• Computer Literacy
• English Language
• Renovation
• Advising

Job areas

• Construction
• Trades
• Customer Service & Support
• Warranty Technician
• Drywall Installer / Finisher
• Plasterers
• Drywall and Ceiling Tile Installers