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Job summary

Review and correct prescription billing in the KROLL system, analyze billing reports, document billing procedures, and coordinate with pharmacies and insurance plans to support accurate billing practices. Address customer billing concerns and complete data entry and other related tasks.

Job details

At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care, retirement and congregate living communities, we are committed to enhancing the health of Canadians with unique and complex medication needs. Our goal is to improve clinical outcomes and provide personalized care every step of the way. Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you. Position Summary Central processing technician is billing expert responsible for supporting our pharmacies across Ontario by reviewing all billings to ensure it is accurate and consistent per pharmacy and company standards. Why you should join CareRx Collaborative Team: Work with colleagues who share a passion for shaping the future of senior care. Make a Real Impact: Feel fulfilled knowing your work directly benefits others within the communities we serve. Flexible Benefits: For eligible roles, enjoy flexible medical and dental coverage that fits your needs. Defined Work Schedule: Offers a healthy work-life balance with predictable hours. Focus on Care: Work in an environment where your clinical expertise takes priority - without the demands of retail pharmacy. Supportive Culture: Be part of a respectful, inclusive workplace where collaboration, connection and shared purpose drive everything we do. Stability and Growth: Join a well-established Canadian company with a strong foundation for job security and opportunities to grow your career. Appreciation in Action: We recognize great work through peer-nominated awards, team shout-outs and everyday moments of appreciation. Celebrations and Community: From cultural events to team socials and holiday fun - we make time to connect, celebrate and enjoy the moments that bring us together. Your Day To Day Review pharmacy billing of prescriptions upon submission to insurance plans, and rectify billing as needed in the KROLL dispensary system. Communicate and coordinate with pharmacies to support and improve billing practices at store level Document billing rules and procedures Run, review, analyze and act on pharmacy billing reports Communicate with third party plans to ensure appropriate prescription billing Communicate with customers to address their billing concerns General data entry and additional tasks as required What You Will Bring to The Team: Minimum 4 years' experience as a pharmacy assistant or technician Minimum 2 years' experience with KROLL pharmacy dispensary system Knowledge of pharmacy dispensing and funding models, and public & private insurance plans' coverage criteria in Ontario Experience with long-term care and retirement community clientele Proficiency with Microsoft Excel Excellent communication, data entry and calculation skills Must be detail-oriented, self-motivated and organized Compensation Range: $44,000 to $48,000 annually. Actual pay rate will be based on the individual candidate's credentials and experience. Location: This is a 100% remote position Opportunity: This is a current existing position and it is for a 12 month contract. AI Disclosure: CareRx does not use AI to screen candidates Application Process CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply. All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver's Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.

What you’ll do

Review and correct prescription billing in the KROLL system, analyze billing reports, document billing procedures, and coordinate with pharmacies and insurance plans to support accurate billing practices. Address customer billing concerns and complete data entry and other related tasks.

Requirements

Candidates must have at least four years of experience as a pharmacy assistant or technician and at least two years of experience using the KROLL pharmacy dispensary system. They should understand pharmacy dispensing, Ontario public and private insurance coverage, and long-term care or retirement community clientele, and have strong Excel, communication, data entry, calculation, organizational, and detail-oriented skills.

Benefits

• Flexible Medical Coverage • Flexible Dental Coverage • Predictable Work Schedule • Work-Life Balance • Career Growth Opportunities • Job Security • Supportive and Inclusive Workplace • Peer-Nominated Awards and Recognition • Team Socials and Cultural Events

Listed skills

• Organization · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Pharmacy Billing
• KROLL Pharmacy Dispensary System
• Prescription Billing
• Pharmacy Dispensing
• Insurance Coverage Criteria
• Public and Private Insurance Plans
• Long-Term Care Pharmacy
• Retirement Community Clientele
• Microsoft Excel
• Data Entry
• Calculation Skills
• Billing Analysis
• Communication
• Attention to Detail
• Organization
• Self-Motivation

Job areas

• Healthcare
• Finance & Accounting
• Customer Service & Support
• Data & Analytics
• Administrative