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Job summary

The Service Technician is responsible for assessing, maintaining, and repairing sports equipment, including skate sharpening and gear repairs. They must also provide expert advice to customers, manage shop equipment, and ensure all service documentation is accurately completed.

Job details

What You'll Do; As a Service Technician at Team Town Sports, you will be the expert on assessing and provide recommendations on maintenance and servicing of our customers’ equipment. You will provide advice and problem solve equipment needs, and then set up and repair. Complete Hockey equipment repairs including skate sharpening, profiling, holder and runner installation, and gear repairs. Maintain all shop equipment and service area. Provide appropriate quotes for services provided. Ensure all required documentation is complete and signed prior to releasing equipment to the customer. Stay up to date on new equipment and fitting and maintenance techniques. What You'll Bring; You are a passionate and knowledgeable about the sports we play in and the equipment we carry. Previous customer service experience is an asset. Previous Service Shop experience is an asset. Excellent communication and interpersonal skills and an ability to build trust. Positive work attitude. Strong attention to detail. #SL123 Who We Are; Sporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of sport and fashion is what makes us unique. YOU live for the great Canadian outdoors and take pride in living the Sporting Life. You relish in the exhilarating experience of skiing, snowboarding, cycling, running, tennis, hiking and camping and want to inspire our customers to do the same. You believe in the spirit of team, adapting to the ever changing retail environment, being part of constant innovation and working alongside the best leaders, associates and vendors in the business. We are looking for those who live what we sell every day and who celebrate the love of sport and an active way of living. Sporting life is a member of the Sporting Life Group, a Fairfax Financial Holdings Limited company, and is a leading Canadian sports lifestyle retail organization comprising iconic banners, Golf Town, Sporting Life and Team Town. Operating from coast to coast, both Golf Town, Sporting Life and Team Town’s fleet of stores inspire Canadians to get outside and live an active lifestyle, whether it’s playing some of Canada’s top golf courses, running through community trails, experiencing the exhilarating feeling of the hills, or any sports activity in between fit for the individual or whole family. Come work with us! Experience what it’s like to work in a fun and engaging environment where you’ll be challenged and inspired to contribute to both brands and surrounded by like-minded teams who have a passion for the game of golf, are devoted to outdoor and team activities and sports.

What you’ll do

The Service Technician is responsible for assessing, maintaining, and repairing sports equipment, including skate sharpening and gear repairs. They must also provide expert advice to customers, manage shop equipment, and ensure all service documentation is accurately completed.

Requirements

The ideal candidate is passionate about sports and possesses strong communication and interpersonal skills. Previous experience in a service shop or customer service environment is considered an asset.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Equipment maintenance
• Skate sharpening
• Profiling
• Holder installation
• Runner installation
• Gear repair
• Customer service
• Problem solving
• Communication
• Interpersonal skills
• Attention to detail
• Product knowledge
• Equipment Repair
• Customer Service
• Innovation
• Interpersonal Communications
• Relationship Building
• Sharpening
• Detail Oriented

Job areas

• Retail
• Sports & Recreation
• Customer Service & Support
• Trades
• Service Shop Technician
• Precision / Fine Instrument Repairer
• Precision-instrument Makers and Repairers
• Precision Instrument and Equipment Repairers, All Other