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Job summary

Diagnose, maintain, and repair plumbing systems at customer locations, including emergency service calls, installations, replacements, and adjustments. Explain findings and recommended solutions to customers, document work and materials, follow safety procedures, maintain tools and vehicles, and coordinate service calls with the team and office.

Job details

Company Description Leah The Plumber is a plumbing service company based at 243 Wheeler St Bay 140 in Saskatoon, Saskatchewan, Canada. The company focuses on providing reliable, high-quality plumbing services to residential and commercial clients in the Saskatoon area. Team members work closely with customers to address plumbing issues efficiently and safely. Leah The Plumber values professionalism, clear communication, and dependable service. The company offers opportunities for technicians to develop their skills while serving the local community. Role Description This is a full-time, on-site Service Technician role located in Saskatoon, SK. The Service Technician will perform routine and emergency plumbing maintenance and repair services at customer locations, ensuring systems function safely and efficiently. Daily responsibilities include diagnosing issues, troubleshooting plumbing problems, and completing field service calls such as installations, replacements, and adjustments to fixtures, piping, and related equipment. The role involves interacting directly with customers, explaining findings and recommended solutions, and documenting work performed and materials used. The Service Technician will also follow safety protocols, maintain tools and company vehicles in good working order, and collaborate with team members and the office to schedule and prioritize service calls. Qualifications Candidates should possess strong Maintenance & Repair and Maintenance skills for plumbing systems and related equipment. Candidates should possess solid Troubleshooting skills to accurately diagnose and resolve plumbing issues. Candidates should possess Field Service experience, including working on-site at customer locations and managing service calls. Candidates should possess excellent Customer Service skills, with the ability to communicate clearly, respectfully, and professionally. Relevant plumbing trade certification or apprenticeship, or progress toward such credentials. Knowledge of plumbing codes, safety standards, and best practices. Ability to use hand and power tools safely, and to work in varying environmental conditions. Valid driver’s license and clean driving record suitable for local field work. Strong problem-solving abilities, reliability, and a commitment to high-quality workmanship.

What you’ll do

Diagnose, maintain, and repair plumbing systems at customer locations, including emergency service calls, installations, replacements, and adjustments. Explain findings and recommended solutions to customers, document work and materials, follow safety procedures, maintain tools and vehicles, and coordinate service calls with the team and office.

Requirements

Candidates should have plumbing maintenance, repair, troubleshooting, and field service skills, along with strong customer service and problem-solving abilities. A plumbing trade certification or apprenticeship (or progress toward one), knowledge of plumbing codes and safety standards, safe tool use, and a valid driver’s license with a clean record are required or expected.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Plumbing Maintenance
• Plumbing Repair
• Troubleshooting
• Field Service
• Customer Service
• Problem-Solving
• Plumbing Diagnostics
• Installation
• Fixture Replacement
• Pipework
• Customer Communication
• Work Documentation
• Safety Protocols
• Hand and Power Tool Use
• Service Call Scheduling
• Vehicle Maintenance

Job areas

• Trades
• Customer Service & Support
• Construction
• Security & Safety