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Job summary

Collect blood samples from patients and receive, register, process, sort, prepare, and distribute specimens, including preparing send-outs. Support quality control, inventory management, laboratory reporting, customer inquiries, SOP updates, and troubleshooting while rotating through work areas.

Job details

Duties & Responsibilities Performs phlebotomy on the floors, in the outpatient lab and Emergency department. Registers specimens and verifies for entry into the LIS system. Performs pre-analytical procedures (e.g., centrifugation, aliquot, prepare smears and solutions, etc.) Sorts, allocates and delivers specimens to work stations, and loads onto instruments as appropriate. Receives, unpacks and sorts incoming specimens. Prepares specimens for send-out to external clients. Participates in performing basic QC and inventory management Printing and distribution of laboratory reports. Responds to all customer telephone inquiries. Assist with collecting data and creating/revising SOPs Rotates through different work areas as required. Troubleshoot as needed. Qualifications Completion of an approved Laboratory Technician program/course. OSMT or CSMLS certification required or willing to obtain within 6 months of employment. Previous experience and certified to perform venipuncture on adults and children. Computer skills, including previous experience with a Laboratory Information System is required. Demonstrates excellent communication and customer service skills when working with patients, co-workers and hospital staff. Demonstrates characteristics of a strong team player. Availability for evening and weekend shifts. Satisfactory attendance record. HOURS OF WORK:Must be willing and able to work rotating shifts, weekends and statutory holidays as required. Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.

What you’ll do

Collect blood samples from patients and receive, register, process, sort, prepare, and distribute specimens, including preparing send-outs. Support quality control, inventory management, laboratory reporting, customer inquiries, SOP updates, and troubleshooting while rotating through work areas.

Requirements

Completion of an approved laboratory technician program is required, along with OSMT or CSMLS certification or willingness to obtain it within six months. Candidates need adult and pediatric venipuncture experience and certification, laboratory information system experience, strong communication and customer service skills, and availability for rotating shifts, weekends, and statutory holidays.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Quality Control · Preferred
• Communication · Preferred
• Troubleshooting · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Phlebotomy
• Venipuncture
• Specimen Registration
• Laboratory Information Systems
• Specimen Processing
• Centrifugation
• Aliquoting
• Quality Control
• Inventory Management
• Troubleshooting
• Customer Service
• Communication
• Teamwork
• SOP Development
• Computer Skills

Job areas

• Healthcare
• Science & Research
• Customer Service & Support